Thamina Akther Munni
Paterson,NJ
Summary
Dynamic and results-driven Sales Associate with a proven track record of exceeding sales targets and providing exceptional customer service. Seeking to leverage strong communication skills and product knowledge to contribute to a high-performing team in a retail environment. Reliable and upbeat Sales Professional successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales associate position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Jewelry Sales Associate
Zen Diamond, Willowbrook Mall
2023.10 - Current
- Consistently ensure outstanding customer experience, resulting in increased customer satisfaction and loyalty - Demonstrate expertise in diamond jewelry, providing personalized recommendations to drive sales - Collaborate effectively with team members to achieve store goals and maintain positive work environment - Strong interpersonal skills and attention to detail - Proven ability to work under pressure in fast-paced retail setting
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Recommended complementary purchases to customers, increasing revenue.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression.
- Prioritized helping customers over completing other routine tasks in store.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Engaged with customers to effectively build rapport and lasting relationships
- Provided positive first impressions to welcome existing, new, and potential customers
- Assessed customer needs and utilized suggestive selling techniques to drive sales
- Built relationships with customers to encourage repeat business
- Listened to customer needs and desires to identify and recommend optimal products
- Prioritized helping customers over completing other routine tasks in store
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions
- Built customer loyalty and retention by delivering excellent shopping experiences
- Provided exceptional services and pleasant shopping experiences to retail customers
- Created inviting environment for customers by maintaining store organization and cleanliness
- Engaged in friendly conversation with customer to better uncover individual needs
Education
High School Diploma -
British Bangladesh International School of Science
Bangladesh06.2016
Skills
- Exceptional customer service and sales skills
- Fluent in English, Bengali, and Hindi
- Detail-oriented and organized
- Exceptional customer service
- Strong Communication and Interpersonal Skills
- Task Prioritization
- Professional Demeanor
- Organization
- Meeting Sales Goals
- Reliable and Responsible
- Relationship Building
- Organizational Skills
- Exceeding Customer Expectations
Additional Information
A motivated and dedicated professional, I am eager to bring my expertise and enthusiasm to a new opportunity. Feel free to contact me for further information or to discuss how I can contribute to your team.
Timeline
Jewelry Sales Associate
Zen Diamond, Willowbrook Mall
2023.10 - Current
High School Diploma -
British Bangladesh International School of Science
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