Beth Naeger
Sainte Genevieve,MO
Summary
Dynamic sales professional skilled in customer engagement and problem-solving for over twenty years. Expertise in managing inventory and executing suggestive selling techniques, resulting in increased sales and enhanced customer loyalty. Committed to delivering exceptional service and fostering lasting relationships. Results-oriented professional with a strong foundation in customer service and relationship management. Known for effective problem-solving and suggestive selling abilities, contributing to increased sales and improved customer experiences.
Overview
10
10
years of professional experience
Work History
Jewelry Sales Associate
Ralston Fine Jewelry
Sainte Genevieve, Missouri
10.2024 - 03.2025
- Assisted customers in selecting jewelry based on style and preferences.
- Maintained store displays to highlight featured collections and seasonal promotions.
- Processed customer transactions accurately using point-of-sale systems.
- Educated clients on jewelry care and maintenance for long-lasting quality.
- Handled special orders and custom requests with attention to detail.
- Participated in inventory management and stock replenishment activities regularly.
- Greeted customers and provided excellent customer service.
- Performed daily opening and closing procedures such as counting cash drawers and setting alarms.
- Received inventory shipments and stocked shelves with merchandise.
- Resolved customer complaints in a professional manner.
- Engaged in suggestive selling techniques to increase sales volume.
- Completed paperwork accurately for all transactions according to company policies.
- Processed payments using point-of-sale systems, credit card machines, and cash registers.
- Assisted in the design of custom jewelry pieces for customers.
- Organized promotional events to attract new customers and boost sales.
Paralegal
The Lynn Law Firm
St. Louis, MO
01.2020 - 03.2021
- Assisted attorneys in drafting legal documents and correspondence.
- Conducted legal research to support case preparation and documentation.
- Organized case files and maintained document management systems.
- Coordinated client communications and scheduled appointments for attorneys.
- Managed deadlines by tracking court filings and upcoming hearings.
- Prepared trial binders and exhibits for court proceedings.
- Provided administrative support such as answering phones or scheduling appointments.
- Maintained client files according to established protocols.
- Maintained calendars for upcoming court dates or deadlines related to cases.
- Drafted correspondence to clients and other attorneys.
- Proofread documents prior to filing them with courts or submitting them to opposing counsels.
- Organized client calendars, prepared mailings and handled high call volumes.
Funeral Director/Grief Counselor
Basler Funeral Home
Sainte Genevieve, Missouri
01.2015 - 01.2020
- Coordinated funeral services to ensure smooth operations and family support.
- Guided families through the planning process, addressing their needs and preferences.
- Conducted memorial services with compassion, respect, and professionalism.
- Maintained accurate records of services provided and financial transactions.
- Performed administrative duties such as answering phones, filing paperwork and completing forms.
- Organized funeral services and memorials, including arranging for clergy, pallbearers, flowers, music and other necessary items.
- Maintained records of all contracts, payments and services provided.
- Participated in continuing education courses to maintain licensure requirements.
- Supervised staff on duty during viewings, funerals or memorial services.
- Met with client families to discuss service options and pricing plans.
- Assisted in pre-arranging funerals with clients.
Education
Bachelor of Science - Finance
Missouri Baptist University
St. Louis, MO04-2009
Skills
- Customer service
- Inventory management
- Relationship building
- Suggestive selling
- Product knowledge
- Professional communication
- Problem solving
- Exceptional customer service
- Strong communication skills
- Appointment scheduling
- Exceeding customer expectations
- Dispute mediation
- Sales goals achievement
- Positive customer engagement
- Reliable and responsible
- Promotional events coordination
- Organizational skills
- Building customer loyalty
- Sales expertise
References
References available upon request.
Timeline
Jewelry Sales Associate
Ralston Fine Jewelry
10.2024 - 03.2025
Paralegal
The Lynn Law Firm
01.2020 - 03.2021
Funeral Director/Grief Counselor
Basler Funeral Home
01.2015 - 01.2020
Bachelor of Science - Finance
Missouri Baptist University
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