Georgia Berning
Newton
Summary
Dynamic Director of Patient Engagement with a proven track record in team management, strategic planning, and problem-solving. Successfully mentored diverse teams, enhancing collaboration and patient experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director of Patient Engagement
Prairie View
Newton, KS
09.2017 - Current
- Mentored 20+ reports including Team Lead roles
- Developed and implemented policies to optimize resource allocation and improve service delivery.
- Developed and implemented tools and protocols to improve service delivery.
- Mentored cross-functional teams, fostering collaboration and enhancing the patient experience.
- Coordinated multi-departmental projects, ensuring alignment with organizational mission and priorities.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Rendered data for internal use and reporting to external auditing bodies.
Property Manager
Prairie Fire Development
McPherson, KS
06.2016 - 08.2017
- Managed all on-site needs for two low-income properties in McPherson County.
- Developed and implemented marketing strategies to attract new tenants and maximize occupancy rates.
- Oversaw property maintenance schedules, ensuring timely completion of repairs and enhancements.
- Conducted regular property inspections to ensure compliance with safety regulations and maintenance standards.
- Managed tenant relations and resolved disputes to maintain positive community atmosphere.
Education
No Degree - Social Work
Wichita State
Wichita, KSNo Degree - Education
Bethel College
North Newton, KSSkills
- Empathy and relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Problem-solving
- Team management
- Creativity and innovation
- Project coordination
- Employee development
- Goal setting
- Change management
- Patient advocacy
- Patient engagement metrics
Certification
Community Health Worker
Timeline
Director of Patient Engagement
Prairie View
09.2017 - Current
Property Manager
Prairie Fire Development
06.2016 - 08.2017
No Degree - Social Work
Wichita State
No Degree - Education
Bethel College