Georgia Donnell
Fort Worth,TX
Summary
Proven track record in enhancing customer satisfaction and streamlining operations. Skilled in safe food handling and fostering teamwork, significantly improved cleanliness and efficiency. Excelled in high-volume dining environments, mastering guest engagement and service excellence. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Housekeeper
Cowtown Maids
Fort Worth, Texas
07.2023 - 07.2024
- Improved overall cleanliness of homes with meticulous attention to detail during deep-cleaning tasks.
- Established trust-based relationships with clients through consistent professionalism coupled with genuine empathy towards individual requirements.
- Enhanced client satisfaction by maintaining a clean and organized living environment.
- Managed household tasks efficiently, ensuring timely completion and high-quality results.
- Collaborated effectively with other staff members to ensure seamless management of households activities.
Server
Buffalo Bros
03.2023 - 07.2023
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Lead Bartender
PF Changs
05.2022 - 03.2023
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
Server
Mira Vista Country Club
10.2021 - 03.2022
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Food and Beverage Expert
Target
09.2020 - 05.2021
- Optimized space utilization with strategic planning, allowing for improved storage capacity and organization.
- Maintained accurate inventory records, ensuring stock levels were up-to-date and available for order fulfillment.
- Contributed to increased productivity through effective collaboration with team members and supervisors on daily tasks.
- Assisted in receiving, stocking and distribution of merchandise.
Education
High School Diploma -
Aledo High School
Aledo, TX 05.2001 -
Skills
Teamwork
Customer Service
Strong Work Ethic
Safe Food Handling
Guest Engagement
Exceptional customer service
High-volume dining
Timeline
Housekeeper
Cowtown Maids
07.2023 - 07.2024
Server
Buffalo Bros
03.2023 - 07.2023
Lead Bartender
PF Changs
05.2022 - 03.2023
Server
Mira Vista Country Club
10.2021 - 03.2022
Food and Beverage Expert
Target
09.2020 - 05.2021
High School Diploma -
Aledo High School
05.2001 -
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