Georgia Giankoula
Chicago,IL
Summary
Highly motivated and passionate new graduate who understands that while business makes the world function people are what make business function.
Overview
7
7
years of professional experience
Work History
Hospitality Leader Intern
City Experiences
05.2023 - 08.2023
- Supervised daily restaurant activities and operations in all areas before open and close
- Successfully managed 20-30 staff members by assigning tasks and ensuring all employee and customer standards are met
- Scheduled and conducted daily prep meetings with 30+ crew and servers
- Formally trained new hires on menu items, computer systems, company standards, and service expectations
- Set sales goals and turnover targets for the restaurant.
Store Management and Marketing Intern
Jewel Osco
05.2022 - 08.2022
- Shadowed and assisted in- store department and HR managers with daily tasks including interviewing, onboarding process, candidate selections, inventory control, product placement, vendor shipments, etc
- Learned about training and team member engagement by attending company sponsored workshops
- Managed all departments including front end, grocery, frozen, receiving, bakery, produce etc
- Developed social media advertisements and implemented a new program for the Jewel Osco floral department
- Collaborated with a team of 5 to create a marketing plan for the floral department and presented it to senior leadership.
Sales Associate
Von Maur
06.2017 - 01.2021
- Greeted customers in a courteous and professional manner, while providing quality customer service and responding to inquiries
- Assisted customers with merchandise selection by walking them through the store and checking up on them
- Resolved customer complaints and concerns by offering solutions in an effective and friendly manner
- Processed and replenished merchandise ensuring stock availability on floor
- Operated the cash register by processing over 40+ transactions including cash and card payments while maintaining a balanced cash drawer.
Management Leadership Association
Member
08.2022 - 12.2023
- Attended weekly events to enhance professional presence by strengthening leadership skills, collaboration with others, effective communication, gained insight on developing a resume and elevator pitch, etc.
CHAARG
Team Leader
08.2022 - 12.2022
- Lead and worked with teams in the leading health association on campus
- Managed events and work out sessions with members
- Motivated women to get #inCHAARG of their lives and contributed to mental health awareness.
Education
Bachelor of Science - Business Management Concentration in Leadership
University of Illinois At Chicago- College of Business Administration
Chicago, IL12.2023
Skills
- Proficiency in Microsoft Office Suite and Google Suite
- Fluent in Greek, Albanian, and Romanian
- Business acumen
- Guest relations management
- Employee engagement
- Attention to detail
- Team Leadership
Timeline
Hospitality Leader Intern
City Experiences
05.2023 - 08.2023
Management Leadership Association
Member
08.2022 - 12.2023
CHAARG
Team Leader
08.2022 - 12.2022
Store Management and Marketing Intern
Jewel Osco
05.2022 - 08.2022
Sales Associate
Von Maur
06.2017 - 01.2021
Bachelor of Science - Business Management Concentration in Leadership
University of Illinois At Chicago- College of Business Administration
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