Lauren Schwartz
Orlando
Summary
Senior at the University of Central Florida Rosen College, majoring in Hospitality Management with expertise in hotel and restaurant management, event planning, and customer service. Prioritizing exceptional guest experiences through attention to detail, effective communication, and teamwork. Driven by a passion for outstanding service and creating a warm atmosphere to contribute to the success of hospitality establishments.
Overview
8
8
years of professional experience
Work History
Hospitality Leader Intern
Rosen Hotels and Resorts
01.2024 - 08.2024
- Shadowed managers in various hotel and convention center departments, including food and beverage, front desk, housekeeping, stewarding, convention services, and banquets.
- Enhanced guest satisfaction by delivering exceptional customer service and addressing concerns promptly.
Front Desk Receptionist
Venetian Nail Spa
05.2023 - 08.2023
- Greeted guests and managed check-ins.
- Scheduled and confirmed appointments and meetings.
- Managed payments and end-of-day financial tasks.
Hostess/To-Go Specialist/Restaurant Busser
Millers Ale House
05.2022 - 08.2022
- Provided courteous bussing services in active dining rooms.
- Warmly welcomed guests and offered restaurant information for a positive first impression.
- Maintained a clean and inviting atmosphere by organizing the hostess station, lobby, and waiting area.
Camp Counselor
American Heritage Day Camp
06.2016 - 08.2016
- Helped plan camp activities and encouraged camper participation.
- Lead groups of children safely through a variety of camp activities.
- Worked with fellow camp counselors to create engaging learning activities for campers.
Education
Hospitality Management -
University of Central Florida
05.2025
Skills
- Teamwork
- Attention to detail
- Organization
- Communication
- Guest Relations
- Leadership
Accomplishments
- Dean's list Spring '23 and Spring '24
- Rosen College Honors Society Member
Timeline
Hospitality Leader Intern
Rosen Hotels and Resorts
01.2024 - 08.2024
Front Desk Receptionist
Venetian Nail Spa
05.2023 - 08.2023
Hostess/To-Go Specialist/Restaurant Busser
Millers Ale House
05.2022 - 08.2022
Camp Counselor
American Heritage Day Camp
06.2016 - 08.2016
Hospitality Management -
University of Central Florida
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