Georgia Greaver
Stuarts Draft,VA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level medical office position. I am a certified professional coder with basic knowledge of health terminology and medical coding including CPT, ICD-10-CM, and HCPCS. Able to learn new tasks and computer programs quickly and proficiently. Represents establishment with a friendly and professional manner at all times, with a lot of customer service and communications experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Banker
Frontier Community Bank
09.2023 - Current
- Processed deposits, withdrawals and ACH transfers accurately.
- Backed up teller team by handling needs of new and existing customers at main counter.
- Verified customer identity and reviewed documentation for accuracy.
- Keyed customer contact information and payment data into system carefully observing corporate confidentiality procedures.
- Collected customer information and completed new account forms.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
Member Representative
Dupont Community Credit Union
08.2021 - 08.2022
- Full time employee, 38-40 hours/week
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Quickly and accurately complete member transactions including withdraws, deposits, transfers, cash advances, and loan payments
- Cross-sold bank services and products to uplift customer investments
- Maintained up-to-date knowledge of product and service changes
- Learned internal systems and related service role duties to provide skilled team backup in handling customer demands
- Educated and engaged customers with new bank products and services.
- Handled complaints with prompt, courteous service to uphold professional reputation.
Team Member
Target
10.2019 - 04.2020
- Made sure all clothing departments were clean and organized to be shopped the following day
- Operated register to process payments and collect cash payment for order totals
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Contributed to team success by completing jobs quickly and accurately
- Developed strong customer service and product knowledge skills to enhance individual and team performance
- Worked part time, scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
Education
Some College (No Degree) -
Blue Ridge Community College
Weyers Cave, VAHigh School Diploma -
Fort Defiance High School
Fort Defiance, VA06.2014
Skills
- ICD-10, CPT and HCPCS Coding
- Customer Service
- Cash Handling
- Organization skills
- Time management
- Decision Making
Certification
CPC-A
Timeline
Personal Banker
Frontier Community Bank
09.2023 - Current
Member Representative
Dupont Community Credit Union
08.2021 - 08.2022
Team Member
Target
10.2019 - 04.2020
Some College (No Degree) -
Blue Ridge Community College
High School Diploma -
Fort Defiance High School
CPC-A
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