Georgia Hearn
Houston,TX
Summary
Reliable professional with a background in hospitality and conflict resolution. Demonstrated decision-making skills and flexibility in managing high-volume shifts, ensuring exceptional service delivery and positive guest interactions.
Overview
5
5
years of professional experience
Work History
Front of House Server
Nandos Peri Peri
12.2025 - Current
- Provided exceptional customer service, ensuring a welcoming dining experience for all guests.
- Assisted in menu presentation and explained food options to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Skillfully balanced multiple tasks during high-volume shifts, maintaining composure under pressure.
- Maintained cleanliness and organization of front-of-house areas to comply with health standards.
- Supported training of new staff members on service protocols and company standards to ensure consistency.
Soccer Referee
Katy Youth Soccer Club
09.2024 - 09.2026
- Officiated youth soccer matches, ensuring adherence to rules and regulations.
- Facilitated fair play by applying consistent judgment and effective conflict resolution strategies.
- Communicated with coaches and players to clarify decisions and enhance understanding of game rules.
- Maintained accurate match records, including scorekeeping and player substitutions.
- Promoted sportsmanship among players through effective enforcement of conduct standards during matches.
- Managed conflicts by mediating disputes between players, coaches, and spectators.
Team Lead
Typhoon Texas Waterpark
04.2025 - 08.2025
- Supervised daily operations to ensure efficient team performance and guest satisfaction.
- Coordinated scheduling to optimize workforce efficiency during peak hours.
- Implemented operational improvements to enhance service delivery and reduce wait times.
- Trained new staff on waterpark protocols and safety standards.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Communication & Marketing Intern
Kingsland Baptist Church
05.2023 - 08.2023
- Developed engaging content for social media platforms to enhance community outreach efforts.
- Assisted in executing marketing campaigns that increased event attendance and participation.
- Coordinated promotional materials, ensuring alignment with organizational branding guidelines.
- Supported data collection and analysis to measure campaign effectiveness and audience engagement.
- Created newsletters and bulletins, streamlining information dissemination to congregation members.
- Managed digital content updates on the church website, improving user experience and accessibility.
- Facilitated volunteer coordination for events, enhancing community involvement and support systems.
Student Intern
Kingsland Baptist Church
05.2022 - 08.2022
- Assisted in planning and executing community outreach programs to enhance church engagement.
- Coordinated logistics for events, ensuring smooth operations and participant satisfaction.
- Developed promotional materials to increase awareness of church activities and initiatives.
- Conducted research on best practices for youth programs, contributing to program improvement strategies.
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
- Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
Preschool Intern
Kingsland Baptist Church
05.2021 - 08.2021
- Facilitated engaging learning activities for preschool children, enhancing cognitive and social development.
- Assisted in implementing daily lesson plans, enhancing individualized student learning experiences.
- Collaborated with lead teacher to develop engaging classroom activities based on thematic units of study.
- Collaborated with teachers to assess student progress, adapting instructional strategies to meet diverse needs.
- Supported classroom management by maintaining a positive environment conducive to learning and exploration.
- Monitored children's behavior during activities, ensuring safety and adherence to established guidelines.
- Organized educational materials and resources, improving accessibility for both educators and students.
- Participated in parent-teacher conferences, sharing insights on children''s development and discussing strategies for continued improvement.
Education
High School Diploma -
James E. Taylor Highschool
05.2026
Skills
- Hospitality service expertise
- Point of sale
- Order accuracy
- Upselling techniques
- Customer engagement
- Guest relations
- Attention to detail
- Adaptable and flexible
- Versatility
- Team collaboration
- Decision-making
- Communication skills
Timeline
Front of House Server
Nandos Peri Peri
12.2025 - Current
Team Lead
Typhoon Texas Waterpark
04.2025 - 08.2025
Soccer Referee
Katy Youth Soccer Club
09.2024 - 09.2026
Communication & Marketing Intern
Kingsland Baptist Church
05.2023 - 08.2023
Student Intern
Kingsland Baptist Church
05.2022 - 08.2022
Preschool Intern
Kingsland Baptist Church
05.2021 - 08.2021
High School Diploma -
James E. Taylor Highschool