RaeAnn Manners
Olympia
Summary
Highly skilled Front of House Server with solid background in food service and hospitality. Possess strong customer service skills, adept at managing multiple tables while ensuring timely food service. Notable strength in fostering positive relationships with customers to promote customer satisfaction and loyalty. Contributed significantly to enhancing dining experience through attention to detail, proactive assistance, and team-focused mindset.Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Front of House Server
IHOP
Olympia
01.2021 - 12.2024
- Assisted in training new Front of House Servers, fostering teamwork and improving overall service quality.
- Skillfully balanced multiple tasks during high-volume shifts, maintaining composure under pressure.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Provided exceptional customer service to enhance dining experiences.
- Stocked service areas with supplies during slow periods.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Brought wine selections to tables with appropriate glasses and poured for customers.
Front of House Server
Olive Garden
Olympia
08.2023 - 12.2024
- Developed rapport with regular customers by remembering preferences and providing personalized touches in service.
- Assisted in training new front-of-house staff on proper service techniques and procedures.
- Stocked service areas with supplies during slow periods.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Provided exceptional customer service to enhance dining experiences.
- Promoted daily specials and upsold menu items, increasing revenue through strategic recommendations.
- Displayed excellent interpersonal skills when interacting with diverse clientele on a daily basis.
- Skillfully balanced multiple tasks during high-volume shifts, maintaining composure under pressure.
- Demonstrated ability to work well under pressure in a fast-paced environment.
- Assisted other servers in coordinating large parties or complicated orders.
- Delivered beverages and food items in a timely manner with a friendly attitude.
- Stocked server areas with supplies before, during and after shifts.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Assistant Restaurant Manager
McDonald's Restaurant
Olympia
01.2021 - 11.2024
- Implemented staff training programs to improve service quality and increase employee knowledge of food safety standards.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Improved staff morale through effective communication skills and motivational techniques, resulting in enhanced teamwork and productivity.
Skills
Transactions and cash handling
Food and beverage service
Adaptability and flexibility
Multitasking Abilities
Teamwork
Efficient service
Order taking
- Effective communication
- Team player
- Serving techniques
- Teamwork and collaboration
- High volume dining
- ServSafe certified
- Hospitality service expertise
Personal Information
Timeline
Front of House Server
Olive Garden
08.2023 - 12.2024
Front of House Server
IHOP
01.2021 - 12.2024
Assistant Restaurant Manager
McDonald's Restaurant
01.2021 - 11.2024