Summary
Overview
Work History
Education
Skills
Timeline
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Georgia Maclin

Lebanon,TN

Summary

Dynamic professional with a proven track record at Uber, excelling in customer service and safe driving. Leveraged excellent navigation skills and problem-solving abilities to enhance passenger satisfaction. Cultivated strong customer relationships, boosting loyalty by 20%. Adept at multitasking and stress management, ensuring a seamless and hospitable experience for all passengers.

Overview

9
9
years of professional experience

Work History

Ride Share Drive

Uber
08.2018 - 01.2025
  • Provided safe and reliable transportation to passengers, ensuring adherence to traffic laws and regulations.
  • Utilized GPS navigation systems to efficiently plan routes and minimize travel time.
  • Communicated effectively with passengers, addressing inquiries and maintaining a positive service experience.
  • Monitored vehicle condition and performed routine maintenance checks to ensure safety compliance.

Retail Sales Associate

Burkes
03.2016 - 08.2018
  • Provided exceptional customer service, enhancing overall shopping experience and fostering customer loyalty.
  • Operated point-of-sale systems efficiently, ensuring accurate transactions and cash handling.
  • Assisted in inventory management, maintaining stock levels and organizing merchandise displays effectively.
  • Trained new staff on sales techniques, product knowledge, and store policies to enhance team performance.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Education

High School Diploma -

Lebanon High School
Lebanon TN
05-1993

Skills

  • Schedule management
  • Excellent navigation
  • Customer service
  • Vehicle maintenance
  • Passenger transportation
  • Customer engagement
  • Safe driving
  • Route planning
  • Clean driving record
  • Defensive driving
  • Emergency response
  • Problem-solving
  • Multitasking and organization
  • Patience and tact
  • Stress management
  • Customer feedback management
  • Wheelchair assistance
  • Traffic law knowledge
  • Hospitable
  • Ride-sharing platform knowledge
  • Passenger safety
  • Dependable and reliable
  • Customer-oriented
  • Customer relationships
  • Passenger assistance
  • Special needs passengers
  • Strong working relationships
  • Valid Driver's license

Timeline

Ride Share Drive

Uber
08.2018 - 01.2025

Retail Sales Associate

Burkes
03.2016 - 08.2018

High School Diploma -

Lebanon High School
Georgia Maclin