Georgia Robinson-Jasper
Pullman ,WA
Summary
Dynamic and results-oriented professional with extensive experience in customer service and guest engagement, demonstrated during my tenure at Holiday Bridge Park. Excelled in providing attentive service and resolving complaints efficiently, enhancing customer satisfaction. Skilled in cleanliness standards and safe food handling, I also contributed to team development by training new hires. Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Server/waitstaff
Holiday Bridge Park
08.2022 - 08.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Bussed and reset tables to keep dining room and work areas clean.
Sewing Class Assistant
Miss Reese Sewing Classes
07.2019 - 08.2019
- Provided feedback, guidance and support to students on participation and performance.
- Met needs of different students by adapting teaching materials and methods.
Education
High School Diploma -
Washington State University
Pullman, WA05-2028
High School Diploma -
West Seattle High School
Seattle, WA06-2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Professional Appearance
- Memory retention
- Cleanliness standards
- Safe Food Handling
- Food Running
Accomplishments
In middle school I put on two fashion shows of collections I had designed and made.
Timeline
Server/waitstaff
Holiday Bridge Park
08.2022 - 08.2024
Sewing Class Assistant
Miss Reese Sewing Classes
07.2019 - 08.2019
High School Diploma -
Washington State University
High School Diploma -
West Seattle High School
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