Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Hi, I’m

Georgia Taylor

Joplin
Georgia Taylor

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

20
years of professional experience

Work History

Mom365 Newborn Photography

SITE MANAGER FOR MOM365
01.2024 - Current

Job overview

  • Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
  • Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
  • Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
  • Interviewed, hired, and trained new workers.

Mimi's Treasures And More LLC.

Retail Store Owner
07.2017 - Current

Job overview

  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and payroll to handle financial needs.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Trained and motivated employees to perform daily business functions.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.

Sweet Emotions A Chocolate Boutique

Sales and Marketing Manager
09.2016 - 04.2018

Job overview

  • Managed sales promotions and marketing strategies on major social media sites.
  • Implemented, executed and strategically expanded business channel partnerships and program initiatives.

4-State Trucks, Inc.

Customer Service Representative
03.2005 - 11.2014

Job overview

  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Promoted available products and services to customers during service, account management, and order calls.

Education

Victory Learning Center
San Antonio, TX

High School Diploma
12.2017

Skills

  • Negotiation
  • Innovative and Visionary
  • Manage Programs
  • Merchandise Promotion and Display
  • Records Organization
  • Store Layouts
  • People and Culture
  • Adaptable and Flexible
  • Scheduling and Time-Tracking
  • Cash Handling and Reconciliation
  • Organize Inventory
  • Budgeting and Cost Control
  • Training and Development
  • Customer Relations
  • Attention to Detail
  • Work Planning and Prioritization
  • Purchasing and Planning
  • Customer Inquiries
  • Vendor Relationships
  • Sales Strategies
  • Accounting Records
  • Staff Management

Additional Information

I am married and the Mother of three Adult Children. I have 8 Grand Kids who are the Pride of my life. I am a very Family oriented person as well as very personable, I love to meet new people and have never met a stranger. I am looking for a Job that I can use my passion for helping others.

Timeline

SITE MANAGER FOR MOM365

Mom365 Newborn Photography
01.2024 - Current

Retail Store Owner

Mimi's Treasures And More LLC.
07.2017 - Current

Sales and Marketing Manager

Sweet Emotions A Chocolate Boutique
09.2016 - 04.2018

Customer Service Representative

4-State Trucks, Inc.
03.2005 - 11.2014

Victory Learning Center

High School Diploma

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Georgia Taylor