Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Georgiana Bien-Aime

Brooklyn,NY

Summary

Personable and dedicated customer service representative with extensive experience in the industry. Solid team player with an upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic, and results-oriented with a demonstrated passion for building relationships, cultivating partnerships, and growing businesses.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Manager

TBG'S Uniforms
Brooklyn, NY
07.2022 - Current
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Home Health Care Aide

A & J Staffing Home Health Care
Brooklyn, United States
11.2021 - 03.2022
  • Provided patients with assistance in completing daily tasks, reducing the daily burden on family members
  • Developed rapport to create safe and trusting environment for care.
  • Administered medications to patients and remained vigilant for negative side effects.

Retail Sales Associate Cashier

Bath And Body Works, Limited Brands
05.2021 - 03.2022

• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.

• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

• Informed customers of current store promotions to encourage additional sales purchases.

  • Helped customers complete purchases, locate items and join reward programs.

Education

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice of The City University of New York
New York, NY
01-2025

Certificate - Phlebotomy

Genesis Medical Training Center
Elmhurst,NY
08.2021

Diploma -

Brooklyn Academy For Science And The Environment
Brooklyn, NY
06.2020

Skills

  • Product and service knowledge
  • Critical Thinking
  • Microsoft Office
  • Telephone Etiquette
  • Problem Resolution
  • Adaptive team player

Certification

  • PT - Phlebotomy Technician
  • Certified BLS, American Heart Association - October 2021

Timeline

Assistant Manager

TBG'S Uniforms
07.2022 - Current

Home Health Care Aide

A & J Staffing Home Health Care
11.2021 - 03.2022

Retail Sales Associate Cashier

Bath And Body Works, Limited Brands
05.2021 - 03.2022
  • PT - Phlebotomy Technician
  • Certified BLS, American Heart Association - October 2021

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice of The City University of New York

Certificate - Phlebotomy

Genesis Medical Training Center

Diploma -

Brooklyn Academy For Science And The Environment
Georgiana Bien-Aime