Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Planned Parenthood of the Pacific Southwest-San Diego, CA
01.2024 - Current
Assist healthcare clinicians by completing full intake of patients before their medical appointments. Duties include; verify insurance benefits, obtain prior authorizations, record vital signs, document medical history, obtain blood or urine samples, chaperone and assist clinicians during exams, provide patient education, maintain exam rooms clean and stocked with supplies, clean and sterilize instruments.
Medical Assistant
Family Health Centers of San Diego-San Diego, CA
06.2021 - 12.2023
Verify patient identification and provide education regarding COVID vaccines.
Administer Pfizer, Moderna & Jansen vaccinations to children and adults under supervision of a licensed clinician.
Recognition on age indications, dosage, needle gauge/length, storage temperatures before and after puncture, diluent, route and site for vaccine.
Imputing vaccination record into EHR and CDC vaccine card.
Medical Assistant
La Jolla Professional Plastic Surgery-San Diego, CA
06.2020 - 06.2021
Responsible for front office duties such as; scheduling appointments, answering phone calls, replying voicemails, faxes and invoices, collect and verify insurance or payment method.
Assist the clinician with preoperative and postoperative appointments for patients, duties include; maintain exam rooms clean and stocked with supplies, record vital signs, obtain medical history, obtain blood samples, assist with bandaging, removing sutures/staples,pain pumps, drains or foleys, educate patients with pre-op and post-op instructions, call in necessary prescriptions to pharmacy.
Assist during surgical procedures such as preparing LR bags, sterilization and wrapping of surgical equipment, prepping patient sterile with betadine solution, handing out material during surgery such as sutures, laps, marking pens, narcotics, etc.
Patient Service Representative/ Call Center
Family Health Centers of San Diego-San Diego, CA
12.2018 - 06.2020
Greet, check-in and register patients for their medical appointments, verify insurance eligibility and benefits, provide patients with education regarding insurance policies or provide financial counseling.
Assist uninsured patients with submitting applications for funding programs such as CHDP, FPACT & EWC.
Receive and process prior authorizations and referrals for patient's services and procedures.
Answer high volume of phone calls, schedule appointments, complete reminder calls for the following day appointments.
Education
Medical Assistant Certification -
Pima Medical Institute-Chula Vista
Chula Vista, CA
06.2020
High School Diploma -
Sweetwater High School
San Diego, CA
06.2018
Skills
Customer Service
Front desk and telephone skills
Insurance verification and eligibility
EMR/EHR data entry
Bookkeeping/collect copays
Medical terminology and billing
Practice HIPAA guidelines
Referrals/Prior authorizations
ICD-9 / ICD-10 / CPT codes
Excel, Microsoft Word and PowerPoint
Medication Administration
CPR Certified
Phlebotomy
Epic Trained
Operating Room trained
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
Medical Assistant Certified
BLS for Healthcare Providers
CPR Certification
Certified Coding Specialist
Timeline
Medical Assistant
Planned Parenthood of the Pacific Southwest-San Diego, CA
01.2024 - Current
Medical Assistant
Family Health Centers of San Diego-San Diego, CA
06.2021 - 12.2023
Medical Assistant
La Jolla Professional Plastic Surgery-San Diego, CA
06.2020 - 06.2021
Patient Service Representative/ Call Center
Family Health Centers of San Diego-San Diego, CA
12.2018 - 06.2020
Medical Assistant Certification -
Pima Medical Institute-Chula Vista
High School Diploma -
Sweetwater High School
Medical Assistant Certified
BLS for Healthcare Providers
CPR Certification
Certified Coding Specialist
Similar Profiles
Susana Esquivias MezaSusana Esquivias Meza
Patient Access Specialist at Planned Parenthood Of The Pacific SouthwestPatient Access Specialist at Planned Parenthood Of The Pacific Southwest