Noemi Hawkins
Conway,AR
Summary
Quality assurance professional known for high standards and consistent results. Extensive experience in identifying and resolving quality issues to maintain top-tier product standards. Reliable team player with focus on collaboration and adapting to evolving project needs. Proficient in quality control processes and detail-oriented analysis.
Professional with proven expertise in customer support, adept at resolving issues efficiently and enhancing client satisfaction. Strong collaborator who thrives in team environments and adapts readily to changing demands. Skilled in communication, problem-solving, and leadership. Known for reliability and results-driven approach, ensuring high standards are consistently met.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manufacturing Quality Assurance Specialist
SCA
10.2023 - Current
- Got promoted from ILP to MQA within 4 months of employment.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
- Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
- Optimized workflow efficiency by introducing automation tools into the QA process where appropriate.
- Utilized root cause analysis techniques to identify underlying issues contributing to product defects or customer complaints.
- Collaborated with cross-functional teams to develop robust quality assurance strategies for new products.
- Maintained knowledge of industry best practices and evolving technologies, staying ahead of emerging quality assurance trends.
- Documented and reported quality assurance outcomes, providing actionable insights for product development teams.
- Streamlined defect tracking, adopting centralized system for reporting and monitoring resolution progress.
- Streamlined testing processes for efficiency, implementing automated testing tools.
- Improved product quality and customer satisfaction by identifying and resolving defects before market release.
ILP
SCA
05.2023 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Inspected finished goods, labeling, and packaging to be shipped out to customers
Licensed Insurance Agent
Globe Life Liberty National Division
11.2022 - 04.2023
- Help clients protect their families and loved ones by providing much needed benefits
- Talk to all sorts of people about different policies that would be beneficial to them and keeping them in budget
- Have correct and full policy knowledge on all policies provided by the company and having the confidence and strength to offer them to clients
- Being flexible to be available to clients at any given time when they need and able to manage multiple clients at a time
- Being responsible and disciplined to carry my own schedule and be self motivated
Food Safety and Quality Assurance Technician
Tyson Foods Incorporated
10.2020 - 11.2022
- This position is responsible for performing physical and visual inspections of product and plant systems, documenting and calculating results accurately;
- Taking corrective action when necessary (alert appropriate personnel to adjust process; identify, segregate, & isolate non-conforming product) and report results to management;
- Any additional assignments requested
Cake Decorator
The Cake Place
12.2014 - 10.2020
- Take customer orders in person and over the phone
- Open and close bakery with appropriate cleaning duties
- Decorated cakes in accordance to writen orders on forms
- Sometimes helped the front counter with helping customers and working the register, giving appropriate cash in return
Education
High school diploma -
Dardanelle High School
University of Arkansas Community College in Morrillton
Skills
- Retail Sales
- Restaurant Experience
- Customer Service
- Time Management
- Inventory Control
- Merchandising
- Cash Handling
- Food Production
- Packaging
- Cashiering
- Cleaning
- POS
- Problem-solving skills
- Quality assurance
- Detail-oriented
- Analytical thinking
- Team collaboration
- Team leadership
- Risk management
- Documentation and reporting
- Internal audits
- Regulatory compliance
- Project management
- Issue resolution
- File management
- Testing processes
- Finished product inspection
Certification
Food Handler Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Manufacturing Quality Assurance Specialist
SCA
10.2023 - Current
ILP
SCA
05.2023 - 09.2023
Licensed Insurance Agent
Globe Life Liberty National Division
11.2022 - 04.2023
Food Safety and Quality Assurance Technician
Tyson Foods Incorporated
10.2020 - 11.2022
Cake Decorator
The Cake Place
12.2014 - 10.2020
University of Arkansas Community College in Morrillton
High school diploma -
Dardanelle High School
Similar Profiles
Jimmy LaneJimmy Lane
Porter Supervisor at SCAPorter Supervisor at SCA
Maureen HoffmannMaureen Hoffmann
Registered Nurse, Pre Op/PACU at SCARegistered Nurse, Pre Op/PACU at SCA
Beyza AlbayrakBeyza Albayrak
Portfolio Supported Project Management Internship Programme at SCAPortfolio Supported Project Management Internship Programme at SCA