Georgina Diaz
Denver,CO
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a Leasing Agent position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Emergency Shelter Lead
City And County Of Denver - Human Services
11.2023 - Current
- Addressed crisis situations with sensitivity, utilizing conflict resolution skills to maintain a safe environment for all parties involved.
- Ensured timely reporting of critical incidents to relevant supervisors while maintaining strict confidentiality protocols around sensitive information.
- Maintained a safe and secure environment for guests and workers by monitoring security systems, enforcing rules, and responding to incidents as needed
- Assisted guests with obtaining housing, employment and support resources.
- Maintained internal database of service workers, participants, activities and other relevant details.
- Helped guests navigate social services system and access needed resources.
LEASING SPECIALIST
COUGHLIN PROPERTY
08.2021 - 01.2024
- Welcome residents by cordially greeting them and providing them with information on vacant apartments
- Make sure all related forms were properly completed by applicants and assisted them in completing the process correctly
- Evaluate credit reports of future residents by conducting background checks prior to signing any contract
- Resolve current and future resident queries and doubts over the phone and in personal meetings
- Performed proactive tasks to keep communities at full occupancy
- Maintained and documented accurate records of new and existing residents Update weekly Market Surveys with competing communities in the area
- Managed and archived quality documentation and participated in internal and external quality audits.
Education
General Studies
Phoenix College
Phoenix, AZSkills
- Knowledgeable on Federal and Local Housing Regulations
- Flexible, Reliable and Energetic
- Well organized and self-motivated
- Able to efficiently handle multiple tasks
- Goal-Oriented
- Lease Renewals
- Rent collection
Languages
Spanish
Native or Bilingual
Timeline
Emergency Shelter Lead
City And County Of Denver - Human Services
11.2023 - Current
LEASING SPECIALIST
COUGHLIN PROPERTY
08.2021 - 01.2024
General Studies
Phoenix College
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