Georgina Morales

• Took in calls to make reservations, settle disputes and resolve issues with stays and upcoming reservations.
• Completed day-to-day duties accurately and efficiently.

Maintained training and working with AI Cresta to give best customer experience.

• Managed front desk operations for the staffing office at Pacesetters Personnel Services.
• Coordinated employee schedules, shift changes, and client appointment calendars.
• Processed payroll records, timesheets, and attendance documentation.