Bilingual English/Spanish professional with more than 20 years of public service, regulatory compliance,
customer service, and field operations experience with the City of Brownsville. Strong background in
reviewing documentation, maintaining accurate records, enforcing compliance standards, conducting
inspections, and assisting the public in fast-paced environments. Experienced working with confidential
information, preparing reports, coordinating emergency response activities, and communicating
professionally with diverse populations. Recognized for strong organizational skills, attention to detail,
professionalism, and the ability to remain calm under pressure.
● Reviewed site plans to ensure compliance with municipal regulations, environmental standards, and safety
requirements.
● Conducted field inspections of public works projects and contractor activities to verify adherence to safety
procedures and approved specifications.
● Identified environmental and operational hazards during project planning stages and implemented
mitigation measures prior to execution.
● Directed city wide forestry and vegetation management programs across public properties, parks, and
right-of-ways.
● Supervised field crews and contractors, ensuring compliance with OSHA standards and local safety
regulations.
● Developed contract specifications, reviewed bids, and monitored contractor performance for safety and
regulatory compliance.
● Managed budgeting, procurement, and materials oversight.
● Authored technical reports and presented findings to city leadership.
● Performed routine job site inspections to ensure safe work practices and regulatory compliance across
infrastructure maintenance projects.
● Enforced departmental safety programs and OSHA standards, promoting a proactive safety culture.
● Delivered safety briefings, toolbox talks, and OSHA-compliant training to crews operating heavy
machinery.
● Conducted job hazard evaluations prior to task execution and implemented control measures to reduce
risk exposure.
● Personally operated and ensured the safe operation of backhoes, excavators, grapple trucks, water trucks,
tractors, forklifts, and other heavy equipment.
● Maintained safety documentation, inspection records, and workers’ compensation coordination.
● Partnered with leadership to implement corrective actions and continuous safety improvements.
• Assisted the public with questions, services, forms, and community program information.
• Coordinated administrative processes, scheduling, and operational support activities.
• Maintained records, processed documentation, and supported departmental workflow
improvements.
• Communicated professionally with residents, vendors, and city staff to resolve issues and provide
assistance.
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• Assisted the public with questions, services, forms, and community program information.
• Coordinated administrative processes, scheduling, and operational support activities.
• Maintained records, processed documentation, and supported departmental workflow
improvements.
• Communicated professionally with residents, vendors, and city staff to resolve issues and provide
assistance.
Coordinated emergency police, fire, and EMS response in high-pressure situations.
Dispatched personnel and maintained accurate communication under stress.
Coordinated scheduling, procurement activities, and operational reporting while managing multiple
priorities.
Supervised field personnel and ensured completion of assignments in accordance with established
procedures.
Customer Service & Public Assistance
Regulatory Compliance & Documentation Review
Records Management & Data Entry
Driver License & Permit Processing Support
Cash Handling & Receipt Accountability
Written & Verbal Communication
Bilingual: English & Spanish
Field Operations & Safety Compliance
Conflict Resolution & Problem Solving
Microsoft Office & Computer Systems
Scheduling & Administrative Support
Emergency Response Coordination
Policy & Procedure Compliance
Team Collaboration & Independent Judgment