Georgina Pintard
Bradenton,FL
Summary
Skilled Phlebotomist Technician and Medical Assistant with a proven track record at the Ministry of Health and Poinciana Medical Center. Excelled in reducing patient anxiety through compassionate communication and mastered venipuncture, ensuring efficient specimen handling. Demonstrated leadership by training new staff, enhancing team productivity by over 30%. Expert in data entry and adept at fostering positive patient relationships.
Overview
13
13
years of professional experience
Work History
Phlebotomist Technician
Ministry of Health
04.2012 - 10.2022
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Packaged and shipped specimens to central lab daily.
- Achieved successful venipunctures even in challenging situations such as pediatric or geriatric patients with difficult veins.
- Strengthened rapport with patients using clear explanations of procedures to alleviate concerns or confusion.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Assisted in training new phlebotomists, sharing expertise on proper technique and safety protocols.
- Enhanced laboratory efficiency by processing, labeling, and storing specimens according to established protocols.
- Improved team productivity by cross-training in various laboratory tasks, including centrifugation, urinalysis, and recordkeeping.
- Maintained a clean and safe work environment, adhering to infection control policies and procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Medical Assistant
Poinciana Medical Center
05.2009 - 10.2013
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Oriented and trained new staff on proper procedures and policies.
Education
No Degree -
Quality Healthcare’s Training Academy
Bradenton,FL07-2007
High School Diploma -
R.M.Bailey Secondary School
Nassau,Bahamas05-1997
Skills
- Venipuncture
- Order of draw
- Proper tourniquet use
- Data entry
- Recording data
- Sample and specimen collection
- Specimen handling
- Phlebotomy technician (PT)
- Appointment scheduling
- Injection administration
Timeline
Phlebotomist Technician
Ministry of Health
04.2012 - 10.2022
Medical Assistant
Poinciana Medical Center
05.2009 - 10.2013
No Degree -
Quality Healthcare’s Training Academy
High School Diploma -
R.M.Bailey Secondary School
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