Georgina Puebla
Los Angeles,California
Summary
Dedicated advocate pursuing an ADN with hands-on experience in behavioral support and customer service. Skilled in data collection and record-keeping for compliance. Committed to enhancing patient and family experiences while actively seeking opportunities to expand professional expertise.
Overview
9
9
years of professional experience
Work History
Registered Behavior Technician
Kyo Autism Therapy
Los Angeles, California
12.2025 - Current
- Provided direct support during therapy sessions, reinforcing positive behaviors and skills.
- Utilized Applied Behavioral Analysis principles in daily instruction activities.
- Tracked data and monitored progress of student's goals and objectives.
- Conducted data collection to track client progress and behavior changes.
- Maintained accurate records of client sessions and interventions for compliance purposes.
Supervisor
Starbucks
04.2023 - 11.2025
- Supervised daily operations to ensure efficient service and product quality.
- Trained and mentored new team members on customer service standards.
- Resolved customer complaints promptly to enhance satisfaction.
- Implemented company policies to maintain a safe work environment.
- Managed inventory levels and conducted regular stock assessments.
- Complied with company policies, objectives and communication goals.
- Prepared bank deposits and maintained accurate records of cash receipts.
Barista
Starbucks
03.2021 - 04.2023
- Prepared high-quality beverages following standardized recipes and procedures.
- Trained new baristas on beverage preparation and customer service techniques.
- Assisted customers with their orders and provided product recommendations.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Maintained cleanliness and organization of workstations throughout shifts.
- Handled cash transactions accurately and processed payments efficiently.
Cashier
Crimson Mediterranean Cookhouse
Santa Monica, California
12.2017 - 03.2020
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Resolved customer complaints promptly to ensure satisfaction and retention.
- Maintained organized and clean checkout area for efficient customer service.
- Assisted customers with product inquiries and provided recommendations.
- Prepared high-quality beverages following standardized recipes and procedures.
- Maintained cleanliness in facilities by sweeping, mopping, and dusting floors.
Education
Some College (No Degree) -
Los Angeles Southwest Community College
Los Angeles, CASome College (No Degree) -
Los Angeles Trade Technical Community College
Los Angeles, CASome College (No Degree) -
Arizona State University
Tempe, AZSome College (No Degree) - Nursing Science
Pasadena Community College
Pasadena, CASome College (No Degree) -
Santa Monica College
Santa Monica, CAHigh School Diploma -
Middle College High School
Los Angeles, CASkills
- Data collection
- Therapeutic support
- Compliance documentation
- Client relationship management
- Crisis intervention
- Customer Service
- Records management
- Comfortable with Technology
- Adaptable/Quick Learner
- Team Player
- Effective communication
- Bilingual
- Passionate Advocate
Extracurricular Activities
- Volunteer work
- Church
- College courses
- Community Service
Job Experience
- Customer Service
- Clerical work
- Cash Handling
- Supervisor
- Custodial Work
- Registered Behavior Technician
- Childcare
- Community Service
- Volunteer Work
Timeline
Registered Behavior Technician
Kyo Autism Therapy
12.2025 - Current
Supervisor
Starbucks
04.2023 - 11.2025
Barista
Starbucks
03.2021 - 04.2023
Cashier
Crimson Mediterranean Cookhouse
12.2017 - 03.2020
Some College (No Degree) -
Los Angeles Southwest Community College
Some College (No Degree) -
Los Angeles Trade Technical Community College
Some College (No Degree) -
Arizona State University
Some College (No Degree) - Nursing Science
Pasadena Community College
Some College (No Degree) -
Santa Monica College
High School Diploma -
Middle College High School