

Dependable and safety focused professional with extensive open-water experience and 204 logged dives. Certified PADI Rescue Diver with Emergency First Response (EFR), Emergency Oxygen (O2) Provider, and Deep Diver certifications. Experienced in gear handling, and ensuring passenger safety. Known for strong situational awareness, calm decision making under pressure, and a team first mindset. Committed to maintaining high safety standards, delivering excellent guest experiences, and contributing positively to crew efficiency and vessel readiness.
Currently completing professional level scuba leadership training through PADI. Developing advanced dive planning, risk management, and supervisory skills while assisting instructors with training activities. Gaining hands-on experience in dive briefings, safety protocol enforcement, and emergency response procedures.
Oversaw all IT operations for Marriott Autograph hotel, maintaining uptime, service delivery, and network performance.
Collaborated with vendors and service providers to manage and troubleshoot networks, POS systems, and telecom infrastructure.
Managed IT inventory and asset tracking to ensure operational efficiency and compliance.
Facilitated software implementation, upgrades, and user onboarding.
Maintained network and server infrastructure, ensuring data integrity and security.
Partnered with department leaders to align IT initiatives with business strategy.
Supported PMS, POS, Key, Payment and telecommunications systems, including troubleshooting and staff support.
Assisted with annual budgeting, vendor negotiations, and project execution in partnership with leadership.
Collaborated with clients to assess audio-visual needs for various events.
Managed staff responsible for providing audio-visual services at events.
Spearheaded strategic IT initiatives to streamline operations.
Developed robust network troubleshooting strategies, reducing downtime and maintenance costs.
Implemented proactive network plans, ensuring smooth operations during unforeseen issues.
Collaborated with department heads to align IT solutions with growth needs.
Pioneered network resilience strategies, ensuring continuous operation and minimal downtime.
Partnered with departments to align IT growth with budgetary and operational needs, enhancing overall efficiency.
Introduced remote support enhancements, improving IT service delivery and user satisfaction.
Evaluated technical requirements for hardware/software.
Assisted employees with technical issues, improving efficiency.
Managed VPN and remote access, enhancing remote work.
Oversaw IT equipment purchasing and management.
Introduced cost-saving IT solutions, optimizing budget by 20%.
Oversaw precise IT project timelines, ensuring completion within deadlines.
Led IT strategy, aligning with company growth objectives and tech advancements.
Enhanced team skills with targeted IT training, boosting productivity.