Georvohn Lambert
Atlanta,GA
Summary
A self-starter installing applications onsite and from remote locations. A technology-driven Implementation Specialist known to have a high level of patience and for providing exemplary service and assistance to clients.
Overview
27
27
years of professional experience
Work History
IT Quality Control Advisor/Implementation Specialist
Elevance
ATLANTA, Georgia
02.2016 - Current
- Lead the implementation of software solutions for clients, ensuring timely delivery and client satisfaction.
- Collaborate with cross-functional teams, including developers and project managers, to analyze client needs and design effective implementation strategies.
- Managed the relationship with peers in IT and business for system(s) supported. Leads and coordinates all testing within a system area. Plays a leadership role in the design, development, and implementation of testing components.
- Defined appropriate testing methods to employ to ensure the developed product conforms to requirements and design.
- Reviews/Approves all project-related test assets for completeness and quality.
- Ensures all applicable SDLC and testing processes are followed.
- Manages both onshore and offshore test execution resources for projects under test.
- Collaborated with analysts to analyze client feedback and optimize implementation processes.
HR Consultant
Citi Trends
Savannah, GA
03.2012 - 04.2016
- Audited recruitment practices for compliance with affirmative action regulations.
- Consulted with hiring managers to further understand business requirements and inform pipeline development.
- Assigned work and monitored performance of project personnel.
- Assessed monthly reports to review client activity and identify opportunities.
- Diminished workflow downtime, troubleshooting client human resources software systems to optimize production support.
- Managed full-cycle recruiting processes for managerial and executive-level vacancies.
Translation Project Manager
Home Depot
Atlanta, GA
01.1997 - 01.2012
- Cultivated strong customer relations and developed effective customer service standards.
- Created and directed robust training and mentoring strategies.
- Ordered and disbursed coin and currency to keep vault balanced and supply branches, banks and customers.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Diminished workflow downtime, troubleshooting client human resources software systems to optimize production support.
- Investigated department processes and facilitated company becoming ISO9000-qualified.
Education
Certified ScrumMaster - Agile Framework
Scrum Alliance
Indianapolis, IN06.2017
Master of Science - Emergency Management & Criminal Justice
Capella University
Minneapolis, MN04.2010
Bachelor of Arts - Human Resources Management
America Intercontinental University
Atlanta, GA07.2005
Health Level 7 (HL7) Fundamentals Certification - Health Level 7 (HL7) Fundamentals
HL7 International
RemoteSkills
- Quality Standards Determination
- Quality Assurance Experience
- Data Analysis
- Trend Analysis
- Project Management
- Knowledge of Auditing Systems
- Process Analysis
- Written and Verbal Communication
- Human Resource Management
- Test Procedure Documentation
- Defect Tracking and Reporting
- Time Management and Prioritization
- Cross-Functional Team Collaboration
Additional Information
- Software:
- Microsoft 2019 Pro, Microsoft Office Suite 2010, MS Outlook 2010, MS Infopath 2010 & 2007, MS Sharepoint 2010 & 2007(MOSS), MS Visio 2010, Adobe Contribute (Web publishing software), Lotus Notes 8.5, Deal Interactive 5.0
- Applicant Tracking Systems (ATS); ADP-RM, ADP-Run, iCIMS, KRONOS, recruiterbox, ATS OnDepand
- Project Management Tools; Clarity 8.0, MS Project Professional 2010, Jira, Agile, ServiceNOW, SharePoint, Trello
- IS-700 National Incident Management Systems (NIMS)
- Teleconferencing; WebEx, MS Teams, GoToMeeting, Google Meet, Skype, Zoom
- Operating Systems; Windows 2007/WIN 8-10, MAC OSMicrosoft 2019 Pro, Microsoft Office Suite 2010, MS Outlook 2010, MS Infopath 2010 & 2007, MS Sharepoint 2010 & 2007(MOSS), MS Visio 2010, Adobe Contribute (Web publishing software), Lotus Notes 8.5, Deal Interactive 5.0
Timeline
IT Quality Control Advisor/Implementation Specialist
Elevance
02.2016 - Current
HR Consultant
Citi Trends
03.2012 - 04.2016
Translation Project Manager
Home Depot
01.1997 - 01.2012
Certified ScrumMaster - Agile Framework
Scrum Alliance
Master of Science - Emergency Management & Criminal Justice
Capella University
Bachelor of Arts - Human Resources Management
America Intercontinental University
Health Level 7 (HL7) Fundamentals Certification - Health Level 7 (HL7) Fundamentals
HL7 International
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