Geovani Yanes

H&M Sales Advisor: Providing excellent customer experience by assisting customers with product selection and sales, sharing fashion knowledge, and maintaining a tidy sales floor and stock room. Key responsibilities include actively selling products, maintaining product presentation through folding and hanging garments, processing transactions, and contributing to a positive team environment by collaborating with colleagues and helping where needed.

Key Responsibilities

• Customer Service:Greet and guide customers, provide product information, and ensure a positive shopping experience to drive sales and profit.
• Sales & Product Knowledge:Actively sell products by sharing fashion knowledge and providing customers with the necessary information for their purchases.
• Store Operations:Process transactions, including handling purchases and returns at the register.
• Garment Care:Fold, hang, display, and merchandise garments to maximize selling opportunities and contribute to a clean, tidy sales floor.
• Replenishment:Actively stock, process, and replenish garments on the sales floor and in the stock room, and apply security tags to merchandise.
• Teamwork:Work collaboratively with the rest of the store team, share knowledge, and offer help to build a positive and supportive work environment.
• Passion for Fashion: passion for fashion and H&M's products.
• Customer-Focused: motivated by providing a great customer experience.
• Communication Skills: communicative and can build strong relationships with customers.
• Action-Oriented: flexible, decisive, and enjoy a dynamic work environment.
• Collaborative Spirit: I thrive in a collaborative setting and enjoy working with others.