Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Geovanie Reyes Colon

Bethlehem,PA

Summary

Results-driven professional with extensive experience at GoPuff, specializing in customer service and quality assurance. Bilingual in English and Spanish, adept at time management and maintaining strict food handling regulations to ensure compliance and customer satisfaction. Demonstrated success in enhancing team performance and delivering exceptional results in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Process Lead

GoPuff
11.2021 - 02.2025
  • Ensured accurate and timely packing of customer orders.
  • Organized and stored received goods promptly.
  • Operated culinary equipment in a food truck.
  • Customer Service.
  • Maintained production schedule while upholding quality.
  • Observed safety practices and upheld standards.
  • Mapped workflows to clarify procedural understanding.
  • Inspected materials to ensure compliance with quality standards.

Housekeeping Room Attendant

Holiday Inn Express Hotel
01.2021 - 09.2021
    • Engaged with guests on room requirements and amenities to promote overall satisfaction.
    • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
    • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
    • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
    • Disposed of trash and recyclables each day to avoid waste buildup.

Activity Assistant

Sacred Heart Senior Living
11.2019 - 03.2020
  • Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
  • Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
  • Evaluated supplies and requested purchases to meet activity plans.
  • Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
  • Scheduled movies, entertainment, and other special events.
  • Engaged residents through events, small groups, and personal attention.
  • Provided emotional support and companionship to improve quality of life for residents.

Head Server

Atria Living Home
10.2018 - 10.2019
    • Cook
    • Explained menu items and suggested appropriate options for food allergy concerns.
    • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
    • Set positive tone for entire dining experience as first point of contact for incoming guests.
    • Answered residents' questions, recommended items, and recorded order information.

Team Member

Cici's Pizza
08.2017 - 01.2018
    • Maintained productive, efficient approach to all tasks.
    • Contributed to team success by completing jobs quickly and accurately.
    • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Character Performer

Dorney Park and Wildwater Kingdom
10.2016 - 10.2016
    • Great Pumpkin Fest
    • Distributed Candy To Children
    • Performed choreographed songs and dances with precision and enthusiasm.

Education

Associate of Arts - Business Administration

Campus.edu
07-2028

High School Diploma -

Liberty High School
Bethlehem, PA
06.2019

Skills

  • Fluent in English and Spanish
  • Proficient in computer applications
  • Trustworthy in meeting deadlines
  • Effective time management
  • Knowledge of food handling regulations
  • Customer focus

Accomplishments

State Food Safety

Food Manager Certification

Timeline

Process Lead

GoPuff
11.2021 - 02.2025

Housekeeping Room Attendant

Holiday Inn Express Hotel
01.2021 - 09.2021

Activity Assistant

Sacred Heart Senior Living
11.2019 - 03.2020

Head Server

Atria Living Home
10.2018 - 10.2019

Team Member

Cici's Pizza
08.2017 - 01.2018

Character Performer

Dorney Park and Wildwater Kingdom
10.2016 - 10.2016

Associate of Arts - Business Administration

Campus.edu

High School Diploma -

Liberty High School

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