Results-driven retail professional with expertise in relationship building and product knowledge. Committed to fostering customer loyalty and enhancing team performance through effective training and independent judgment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
O'Reilly Auto Parts
15-2714 Pahoa Village Rd
09.2024 - 04.2026
Assisted customers with product selection, ensuring optimal satisfaction and knowledge of automotive parts.
Operated point-of-sale systems efficiently, processing transactions accurately and quickly.
Maintained inventory levels through regular stock checks and restocking procedures.
Provided expert advice on automotive repairs, fostering customer trust and loyalty.
Participated in training new staff on operational procedures and product knowledge standards.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Grocery Stocker
Smiths Food And Drug
3850 E Flamingo Rd, Las Vegas, NV 89121
03.2024 - 09.2024
Stocked shelves efficiently, ensuring products were organized and accessible for customers.
Monitored inventory levels to maintain optimal stock and minimize product shortages.
Assisted in training new staff on stocking procedures and safety protocols.
Implemented improvements in product placement, enhancing customer shopping experience.
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Checked aisles for spills to complete quick clean-up.
Increased efficiency of backroom operations by organizing incoming shipments for easy access and distribution.
Optimized the use of storage space by consolidating overstock items, creating a more organized backroom area.
Removed debris and packaging from boxes and separated for recycling or disposal.
Consistently lifted materials weighing as much as 80 pounds.
Education
Bachelor of Science - Criminal Justice
University of Hilo
Hilo, HI
05.2028
High School Diploma -
Las Vegas High School
Las Vegas, NV
05.2023
Skills
Customer service
Teamwork
Problem-solving
Teamwork and collaboration
Stocking and receiving
Relationship building
Product knowledge
Independent judgement
Accomplishments
Supervised team of 6 staff members.
Achieved and excelled sales goal from retail sales with drive and efficiency.
Resolved product issue through consumer testing.
Documented and resolved customer complaints which led to customer satisfaction.