Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Kentucky Fried Chicken
Ventura, CA
01.2023 - Current
Ensured all safety and sanitation regulations were met throughout the shift.
Conducted weekly inventory of supplies, equipment, and food items.
Assigned tasks to team members based on their strengths and skill sets.
Resolved customer complaints in a timely manner.
Maintained accurate records of daily transactions and deposits.
Communicated clearly with employees regarding job duties, expectations, and policies.
Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Pastry Line Cook
Delicias Pastries
Tepic, Nayarit, MX
01.2021 - 09.2021
Prepared doughs and batters for cakes, pastries, pies and other desserts according to recipes.
Organized workstations with necessary ingredients and equipment to ensure efficient service.
Followed recipe instructions precisely to ensure consistent quality of products.
Decorated cakes, cupcakes and other baked goods with icing, sprinkles or glaze.
Assisted in the preparation of cake fillings such as custard, cream cheese or jam filling.
Ensured proper rotation of baked goods in order to maintain freshness throughout the day.
Customized items for seasonal offerings, special events and personal requests.
Oversaw pastry production for catering, pick-up orders and in-store customers.
Front Line Cook
Xcaret
Playa Del Carmen, Quintana Roo, MX
02.2020 - 11.2020
Prepared and cooked food items according to standard recipes and menu specifications, using various kitchen equipment.
Inspected ingredients for freshness prior to use in order to maintain quality standards.
Ensured that all foods were stored at the appropriate temperature levels in accordance with health regulations.
Ensured that all prepared dishes met presentation standards prior to serving customers.
Coordinated preparation of various orders and courses for tableside events.
Greeted customers upon arrival to the restaurant and provided them with friendly service throughout their meal experience.