Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Assistant
Nationsbenefits
01.2024 - 01.2025
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Enhanced office efficiency by organizing and maintaining digital and physical filing systems.
Locksmith Technician
antony diaz
06.2021 - 01.2024
Continually updated knowledge base regarding industry trends, techniques and technologies related to locksmithing
Created reports detailing work performed for each job assignment upon completion
Maintained accurate records of all jobs completed including customer information, job details and payment information
Programmed electronic keypads, card readers and other access control systems based on customer specifications
Provided technical support over the phone or via email when required
Identified opportunities to upsell additional services or products to customers during service calls
Provided emergency lockout services when needed
Assisted customers with selecting the best type of lock system for their needs
Operated tools and devices to open locks when no key was available
Disassembled mechanical and electrical locking devices to repair or replace worn tumblers and springs
Service Valet
william
01.2020 - 05.2021
Collected car keys from customers and returned them when vehicle was retrieved
Completed closing procedures at end of shifts including securing facility and counting cash register funds
Assisted customers with loading luggage into their cars before departing
Validated customer information, such as name and phone number, to ensure accuracy in records
Delivery Driver
aldo
01.2019 - 12.2019
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations
Transported and safely delivered items to prevent damage or loss
Navigated routes with relevant map programs and GPS systems
Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle
Painter
Daniel Research Group
08.2018 - 12.2018
Cleaned up job sites after completion of projects
Used ladders and scaffolds to reach high walls and ceilings
Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes
Wore protective clothing such as masks, respirators and gloves
Education
High School Diploma -
Coral Gables Senior High School
Coral Gables, FL
05.2017
Skills
Bilingual (English and Spanish)
Organization skills
Work well with computer software (Microsoft Word, Powerpoint, etc)
Able to follow through with any tasks assigned
Able to master the necessary skills quickly
Lock Repair
Maintaining Inventory
Decision-Making
Team Building
Interpersonal Skills
Excellent Communication
Time Management Abilities
Task Prioritization
Organizational Skills
Timeline
Assistant
Nationsbenefits
01.2024 - 01.2025
Locksmith Technician
antony diaz
06.2021 - 01.2024
Service Valet
william
01.2020 - 05.2021
Delivery Driver
aldo
01.2019 - 12.2019
Painter
Daniel Research Group
08.2018 - 12.2018
High School Diploma -
Coral Gables Senior High School
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