Geovanny Ventura
Summary
Back Server with extensive experience in high-volume dining environments, skilled in food service protocols and efficient table arrangements. Demonstrated ability to multitask and communicate effectively, resulting in improved customer satisfaction and streamlined operations. Proven track record in supporting restaurant functions and collaborating with servers, hosts, and managers. Recognized for delivering exceptional customer service by promptly addressing special requests.
Overview
4
4
years of professional experience
1
1
Certification
Work History
bar back/server
The Winslow
Queens, New York
11.2025 - Current
- Assisted servers by delivering food and beverages to guests promptly.
- Maintained cleanliness of dining area and assisted with table settings.
- Collaborated with kitchen staff to ensure timely service and accurate orders.
- Supported team members during busy shifts by refilling supplies and clearing tables.
- Monitored dining area for guest needs, ensuring a welcoming atmosphere.
- Cleared dishes from tables between courses and after meals.
- Assisted in the setup of dining areas prior to guest arrival.
Overnight Supervisor
Boongs grab and go
Queens, New York
11.2025 - Current
- Managed inventory control by organizing stock and verifying product availability.
- Assisted in resolving customer inquiries and issues during overnight operations.
- Conducted regular safety inspections to identify hazards and ensure compliance.
- Implemented new operational procedures, increasing efficiency.
- Implemented plans for efficient use of resources such as personnel, materials, supplies.
- Investigated incidents reported by customers or staff members regarding theft or misconduct.
Assistant manager
Regal
06.2024 - Current
- Direct daily operations, ensuring efficiency, and adherence to company standards.
- Resolve customer service concerns promptly and professionally, maintaining high satisfaction.
- Communicate essential updates and assignments through email and staff meetings.
- Develop and maintain Excel templates for schedules, inventory tracking, and metrics.
- Stay available via your work phone to address customer inquiries and operational needs in real time.
- Oversee scheduling, staff training, and development to maintain a high-performing team.
- Monitor cash handling processes, ensuring accuracy and compliance.
- Opening and closing the day.
- Trained new employees on company policies and operational procedures effectively.
- Conducted regular audits of store displays to ensure compliance with brand standards.
Front Desk Receptionist
Pure gym fitness
Queens, New York
04.2025 - 11.2025
- Greeted members and guests warmly upon arrival at the fitness center.
- Managed phone calls and inquiries, providing information about gym services.
- Scheduled appointments for personal training sessions and fitness consultations.
- Maintained a clean and organized front desk area for optimal presentation.
- Processed membership registrations and payments efficiently to ensure smooth transactions.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
Team Supervisor
Regal
03.2023 - 11.2023
- Mentored new hires to ensure proper integration into company culture and processes.
- Organized team tasks and delegated responsibilities to optimize performance.
- Supported inventory management by rotating stock and ensuring organization.
- Assisted with cash handling and troubleshooting during peak hours.
- Made sure team was on task when peak hour accrued.
Floor staff
Regal
06.2022 - 03.2023
- Delivered excellent customer service by assisting with inquiries and recommending products.
- Maintained store organization through regular restocking and product availability.
- Upsold promotions and special offers to contribute to sales growth.
Education
High school diploma - Business Academy/Team Member
Flushing High School
Flushing, NY06.2024
Skills
- Leadership and mentorship
- Customer service and problem-solving
- Operational management
- Email communication and correspondence
- Excel data tracking
- Scheduling and delegation
- Inventory management
- Cash handling and accuracy
- Team collaboration
- Adaptability in high-pressure environments
Certification
- Food Handler's Certification
- Fitness Certification (Issued by FDNY)
- Financial Literacy Certification
Timeline
bar back/server
The Winslow
11.2025 - Current
Overnight Supervisor
Boongs grab and go
11.2025 - Current
Front Desk Receptionist
Pure gym fitness
04.2025 - 11.2025
Assistant manager
Regal
06.2024 - Current
Team Supervisor
Regal
03.2023 - 11.2023
Floor staff
Regal
06.2022 - 03.2023
High school diploma - Business Academy/Team Member
Flushing High School