Demarco Haynes
Miramar,FL
Summary
Dynamic professional with 6 years of experience, leveraging expertise in client relationship management and strategic planning. Proven track record in leadership and mentorship, enhancing team performance and operational efficiency. Skilled in communication, problem-solving, and event coordination, with a strong focus on achieving organizational goals and fostering positive environment
Overview
1
1
Certification
8
8
years of professional experience
Work History
Retail Sales Specialist
Verizon Wireless
2025.07 - Current
- Assessed customer needs to recommend wireless plans, devices, and accessories aligned with service goals.
- Explained product features, pricing, and promotions to support informed purchasing decisions.
- Processed activations, upgrades, and account changes while maintaining accurate transaction records.
- Resolved billing, device, and service questions using clear troubleshooting steps and product knowledge.
- top employee recognition
- business account representative of the month
- Utilized point-of-sale and customer account systems to complete transactions efficiently and accurately.
- Consistently met or exceeded individual sales goals while contributing to overall store success.
- Informed customers of current store promotions to encourage additional sales purchases.
Account Representative
Kimball Midwest
2022.11 - 2025.12
- Cultivated and sustained client relationships, contributing to sales growth and increased customer satisfaction.
- Identified client needs and recommended tailored solutions to enhance operational efficiency.
- Analyzed sales data to identify new business opportunities and strategies for expanding client base.
- Managed customer accounts and maintained accurate records in CRM systems.
- Processed orders, quotes, and follow-up requests with accuracy and consistency.
- Built strong client relationships through responsive communication and product support.
Wide Receiver Football Coach
Archbishop Hoban High School
2019.07 - 2025.12
- Developed and implemented targeted training plans that enhanced athletes' techniques and deepened understanding of football strategies.
- Mentored players to instill sportsmanship and discipline while advancing skill development aligned with team objectives.
- Collaborated with coaching staff to cultivate a cohesive environment that promoted team success and facilitated individual player growth.
Sales Agent
Slice Merchant Sevices
2025.01 - 2025.04
- Generated new business opportunities and expanded client base, effectively promoting and selling merchant services, which resulted in increased revenue and market presence.
- Cultivated business relationships with small to medium-sized business owners through strategic cold calling.
- Partnered with Sales Manager to create and deliver competitive sales proposals, enhancing client engagement.
Study Hall Proctor
Archbishop Hoban High School
2020.09 - 2022.06
- Cultivated a disciplined atmosphere during study hall sessions, enhancing student focus and concentration.
- Monitored academic progress, providing tailored support that improved educational outcomes.
- Fostered a positive learning environment by addressing student needs and encouraging respectful behavior.
Athletic Office Intern
Archbishop Hoban High School
2019.07 - 2020.06
- Coordinated athletic events and managed schedules, enhancing communication between teams and officials.
- Supported daily operations of the athletic department, ensuring efficient administrative functions.
- Organized daily office files and maintained accurate records for easy retrieval
- Answered phone calls and directed inquiries to appropriate staff members
- Prepared correspondence, memos, and basic documents using Microsoft Office tools
Intramural Sports Supervisor
University of Mount Union
2018.08 - 2019.05
- Coordinated intramural sports events, promoting fair play and compliance with game rules to enhance participant experience.
- Trained and supervised referees and event staff, ensuring smooth execution of sports activities and maintaining high standards of officiating.
- Supervised intramural games, enforcing rules and maintaining safe, organized competition environments.
- Trained student officials on sport rules, game management, and participant conduct expectations.
- Coordinated facility setup, equipment readiness, and field transitions for scheduled intramural events.
Education
Bachelor of Science - Business Marketing/Management and Sports Management
University of Mount Union
Alliance, Ohio12.2019
Skills
- Sales & Marketing
- Sports coaching
- Promotional Event Planning
- Sales marketing
- Leadership mentorship
- Communication collaboration
- Time Management
- Time management capabilities
- Problem Solving
- Leadership
- Leadership & Mentorship
- Prioritization
- Presentation skills
- Sales strategy
- Time management
Certification
District Rookie Account Representative, Kimball Midwest, 2023
Timeline
Retail Sales Specialist
Verizon Wireless
2025.07 - Current
Sales Agent
Slice Merchant Sevices
2025.01 - 2025.04
Account Representative
Kimball Midwest
2022.11 - 2025.12
Study Hall Proctor
Archbishop Hoban High School
2020.09 - 2022.06
Wide Receiver Football Coach
Archbishop Hoban High School
2019.07 - 2025.12
Athletic Office Intern
Archbishop Hoban High School
2019.07 - 2020.06
Intramural Sports Supervisor
University of Mount Union
2018.08 - 2019.05
Bachelor of Science - Business Marketing/Management and Sports Management
University of Mount Union