GERAD BOBACK
Bullet Train Tavern
Henderson,NV
18
years of professional experience
Experienced bar professional with expertise in cash handling, customer service, and team leadership. Proven ability to increase sales through suggestive selling and innovative strategies, while maintaining a clean and safe environment. Ready to bring strong communication skills and expert mixology to the role of bartender, manager.
Work History
General Manager
5 Months- Directed daily operations to enhance customer satisfaction and optimize service efficiency.
- Implemented staff training programs to improve team performance and service quality.
- Developed marketing strategies that increased brand visibility and customer engagement.
- Analyzed financial reports to inform budget decisions and resource allocation.
- Oversaw inventory management processes, ensuring optimal stock levels and cost control.
- Fostered a positive work environment through effective communication and conflict resolution strategies.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Manager/Bartender
4 Years 7 Months- Implemented innovative strategies to increase sales and profitability of the bar.
- Led team of bartenders to ensure adherence to health and safety regulations.
- Maintained cleanliness of bar area and dinning room during shift, ensuring prompt clearing of tables after guests leave.
- Led daily operations, ensuring high service quality and customer satisfaction.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Banquet Bartender
10 Months- Provided exceptional hospitality to guests by anticipating needs and exceeding expectations.
- Assisted customers with drink menu selections based on their individual tastes and preferences.
- Suggested additional items to customers to increase bar sales.
- Built positive relationships with customers through friendly interactions and efficient problem solving techniques.
- Mixed liquor, soda, and bitters to prepare cocktails and other drinks.
- Developed creative drink recipes that were well received by customers.
- Proficiently operated POS systems for accurate order entry and payment processing.
- Inspected glassware prior to use to ensure cleanliness and quality standards were met.
- Answered questions about menu selections and made recommendations.
Bartender
7 Months- Built rapport with customers and staff to enhance service experience.
- Crafted diverse cocktails and beverages to enhance customer experience.
- Trained and mentored new staff on bar procedures and service standards.
- Managed inventory levels, ensuring availability of supplies and minimizing waste.
Bartender
1 Year 8 Months- Built rapport with customers and staff to enhance service experience.
- Prepared alcoholic beverages promptly according to recipes or customer specifications.
- Ensured bar was organized to facilitate efficient service and customer satisfaction. and clean during busy hours.
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Trained new staff on bartending techniques, ensuring proficiency in drink preparation and cash handling.
Bartender/Server
1 Year 4 Months- Managed multiple tasks simultaneously while upholding professional demeanor to enhance customer experience.
- Organized bar area during peak hours to enhance customer experience. and cleaned during busy hours.
- Accurately handled cash drawer during shifts, ensuring smooth opening and closing of register.
- Greeted customers warmly upon arrival, offering tailored recommendations to enhance their experience.
- Maintained an organized and clean work environment, ensuring all customer areas were properly stocked with supplies.
Line Chef
10 Months- Maintained knowledge of current menu items, ingredients, recipes, and preparation methods to ensure highest quality product.
- Ensured compliance with local health codes through adherence to company policies and procedures.
- Developed an understanding of food safety practices, including proper storage techniques and sanitation standards.
- Practiced effective communication with team members to maintain efficient workflow throughout the shift.
- Worked collaboratively with other line cooks and waitstaff towards successful service execution.
Manager
6 Years 5 Months- Mentored and trained new employees on company policies and procedures, enhancing onboarding experience.
- Assigned, prioritized, and delegated tasks and responsibilities to departmental employees.
- Coached and motivated team, driving sales and delivering exceptional customer service.
- Offered constructive feedback to team members, boosting overall job performance.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
Owner/Operator
10 Years 8 Months- Managed all aspects of the daily operations including personnel, inventory control, budgeting, pricing.
- Developed and maintained relationships with clients, suppliers, and subcontractors to ensure successful completion of projects.
- Negotiated and managed contracts with vendors to ensure a cost-effective supply chain.
- Coordinated staff training programs to ensure employees had appropriate skillsets for their roles.
- Implemented quality assurance procedures to ensure high standards of customer service were met.
Skills
Expert mixology
POS system proficiency
Cash handling expertise
Bar equipment maintenance
Suggestive selling
Staff training and supervision
Inventory management
Bar operations management
Cocktail innovation
Team management
Strong communication skills
Highly reliable
Timeline
General Manager
Bullet Train Tavern
03.2026 - CurrentRead More
Banquet Bartender
Supperclub 702
09.2022 - 07.2023Read More
Bartender
Square Bar
09.2022 - 04.2023Read More
Manager/Bartender
Jack's Place Bar and Grill
08.2021 - 03.2026Read More
Bartender
Taco y Taco
08.2021 - 04.2023Read More
Bartender/Server
Milo's Cellar
07.2019 - 11.2020Read More
Line Chef
The Cheesecake Factory
05.2019 - 03.2020Read More
Manager
Boomarang Diner
11.2012 - 04.2019Read More
Owner/Operator
Knight's Clean Sweep
08.2008 - 04.2019Read More