Gerald Austin
ISS Action Transportation
Tucson,AZ
19
years of professional experience
Experienced security professional with a strong record in policy enforcement, surveillance monitoring, incident reporting, and de-escalation. Known for integrity, clear communication, and protecting people and property.
Work History
Transportation Security Officer
6 Years 6 Months- Conducted pat-downs and secondary screenings in accordance with security requirements.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Performed pat-downs to look for unauthorized materials and weapons.
- Utilized strong communication skills to address passenger concerns or inquiries related to transportation security processes.
Transportation Security Officer
3 Years 6 Months- Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
- Completed detailed reports documenting incidents, suspicious activities, or violations within the transportation facility.
- Maintained high standards of professionalism and customer service, resolving passenger concerns with empathy and patience.
- Conducted thorough body searches to ensure passenger safety, maintaining respectful and professional demeanor.
Security Officer
2 Years 6 Months- Responded promptly to alarms, emergencies, and security breaches with calm judgment.
- Controlled access points, verifying credentials and enforcing visitor procedures.
- Patrolled facilities, monitoring entrances, exits, and restricted areas for suspicious activity.
- Documented incident reports, shift logs, and daily activity records with accuracy.
- Enforced site security policies, preventing unauthorized entry and policy violations.
- Coordinated with law enforcement, emergency responders, and management during incidents.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety the top priority.
- Patrolled and monitored premises in a company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Correctional Officer
6 Years 6 Months- Monitored inmate behavior, addressed disturbances, and de-escalated conflicts promptly.
- Supervised inmate movement, maintaining order and compliance with facility security procedures.
- Conducted security rounds, identified contraband, and enforced detention standards.
- Prepared accurate incident reports, logs, and custody documentation for shift accountability.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Completed intake paperwork, fingerprints, and searches.
- Booked new inmates into facility and processed inmates for release.
Education
High School Diploma
Skills
Pat-down procedures
Customer service
Surveillance monitoring
Policy enforcement
Firearm handling
Baggage inspections
First aid training
Search techniques
Emergency response
Security screening
Team collaboration
Crisis management
Professionalism
Professional conduct
Self motivation
Timeline
Transportation Security Officer
ISS Action Transportation
04.2020 - CurrentRead More
Transportation Security Officer
G4S Secure Solutions USA
10.2016 - 04.2020Read More
Security Officer
Vet-Sec Protection Agency
04.2014 - 10.2016Read More
Correctional Officer
Pima County Sheriff S Department
10.2007 - 04.2014Read More
Montabella High School
High School Diploma
Read More