Emanuel Cedeno-Munoz
Houston,TX
Summary
Dedicated Transportation Security Officer with the Department of Homeland Security, skilled in security screening and customer service. Proven ability to maintain safety and integrity while effectively managing passenger interactions. Recognized for exceptional threat recognition, crisis response and threat assessment, ensuring a secure environment for all travelers.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Transportation Security Officer
Department Of Homeland Security, TSA
Houston, TX
03.2012 - Current
-Identify and verify identification
-Detect fraudulent identification documents
-Maintain command presence
-Demonstrate hospitality and great customer service skills while engaging and interacting with passengers and stake holders
-Adapt to stressful work environment
-Be open to flexible work situations
-Explain screening procedures to passengers
-Assist passengers who may be elderly or overwhelmed with screening process
-Conduct pat downs of passengers to detect threats and prohibited items
-Detect and clear passengers accessible property
-Maintain control and display safety measures with prohibited items
-Carefully and methodically search passengers property for prohibited items
-Obtain and maintain a security clearance with the federal government
-Responsible for documenting hours worked
-Maintain and safe guard government credit card
-Maintain certifications on screening equipment
-Maintain and safeguard access to government laptop
-Engage with passengers and stakeholders with integrity and professionalism
Education
Bachelor of Science - Criminal Justice
Sam Houston State University
Huntsville, TX05.2011
Skills
- Integrity and honesty
- Customer service and assistance
- De-escalation techniques
- Policy enforcement
- Security equipment operation
- Incident reporting
- Security station experience
- Customer relations skills
- Public safety awareness
- Threat management
- Security screening expertise
- Behavioral observations
- Passenger communication
- Pat-down procedures
- Crisis response
- Body scanner operation
- Procedure implementation
- Emergency preparedness
- Behavioral analysis
- Stress tolerance
- Suspicious activity identification
- Threat assessment
- Report development
- Self-defense training
- X-ray machine operation
- Threat mitigation
- Object identification
- Passport checks
- Security station background
- Security breach management
- Radio communication
- Security risk assessment
- Protocol implementation
- Entry and exit monitoring
- Passenger relations
- Detailed documentation
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
Accomplishments
Model Officer 2025
Blue Glove Award 2024
Certification
-Acting Lead Transportation Officer
-Behavior Detection and Analysis
-Medical Courier Specimen Handling and Transportation
Timeline
Transportation Security Officer
Department Of Homeland Security, TSA
03.2012 - Current
Bachelor of Science - Criminal Justice
Sam Houston State University