Gerald T. Beck Jr
Norco,LA
Summary
Highly-qualified Production Manager offering 28 years of experience working in the Commercial Glass Industry. Ready to provide positive work environments and leading levels of production. Industrious leader and resourceful problem-solver with persistent approach to tackling operational concerns. Driven to deliver high-quality goods according to demanding schedules.
Overview
28
28
years of professional experience
Work History
Operations Manager
Pilkington NSG
Metairie, LA
09.2021 - Current
- · Oversee all daily operations of the warehouse including but not limited to fleet, equipment, routes, inventory, and personnel.
- · Conduct monthly cycle and zone count inventories for continuous inventory management
- · Achieve on-budget performance and sales targets through the management of teams, inventory, and cost.
- · Review key performance indicators daily and make necessary adjustments to increase daily sales and profit.
- · Conduct performance reviews providing coaching and feedback to benefit both the company and employees.
- · Recruit, hire, and train crew members on products, safety, customer relations, and customer service.
- · Oversee financial management activities, including budget management, accounting, sales, and payroll.
- · Manage company operations with responsibility for profit and loss, damage, scheduling, training, and inventory control.
- · Implement policies and standard operating procedures while managing quality, customer service, and logistics.
Production/Operations Manager
MaxWindow dba Renewal by Andersen of South LA
Metairie, LA
06.2018 - 07.2021
- Achieved on-budget performance and production targets through management of teams and resources.
- Conducted performance reviews providing coaching and feedback to benefit both company and employee.
- Review key performance indicators daily and make necessary adjustments to increase daily sales, profit, and production.
- Recruited, hired and trained crew members on application of projects, products, customer relations and customer service.
- Oversaw financial management activities, including budget management, accounting and payroll.
- Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Lead Commercial & Residential Glazier/Auto Glass Technician
Laplace Glass Works
Laplace, LA
02.2008 - 06.2018
- Installation and fabrication of Commercial storefront framing systems and glass, as well as curtain wall and impact glass systems from blueprints.
- Installation and repair of residential showers, replacement windows, mirrors, and window panes, as well as auto glass.
- Customer Service in the field and in the shop including answering questions, taking calls, also maintained good customer relations with all account customers.
- Conferred with clients to determine project requirements and provide cost estimates, delivering detailed updates throughout project execution.
Glazier/Auto Glass Technician
Zinsel Glass, Lloyds’ Glass
Gretna, LA
05.2005 - 01.2008
- Mobile and in shop service, diagnostics, repair, and installation of any auto glass or related product including rock repairs.
- Use customer relation skills to act as company representative with account customers
- Installed or repaired range of glass products and accessories including but not limited to Commercial, Residential, Industrial, and Auto glass applications.
Auto Glass Technician
Safelite Auto Glass
Metairie, LA
01.2003 - 05.2005
- Mobile and in shop service, diagnostics, repair, and installation of any auto glass or related product.
Auto Glass Technician
Triumph Auto Glass
Metairie, LA
05.1999 - 01.2003
- Mobile and in shop service, diagnostics, repair, and installation of any auto glass or related product including rock repairs.
Auto Glass Technician
Harmon Auto Glass
Kenner, LA
02.1997 - 05.1999
- Mobile and in shop service, diagnostics, repair, and installation of any auto glass or related product including rock repairs.
Education
Some College (No Degree) - Computer Aided Drafting And Design
Southeast College of Technology
Metairie, LA2001
High School Diploma -
Destrehan High School
Destrehan, LA05.1994
Skills
- 28 years in the commercial glass industry
- Commercial and Residential Glazier
- Management
- Onboarding and Training coordination
- Inventory Controls
- Experienced in production scheduling
- Quality Control
- Focused on customer satisfaction
- Proficient in Microsoft office suite, Salesforce, and Lead Perfection, and SAP
Timeline
Operations Manager
Pilkington NSG
09.2021 - Current
Production/Operations Manager
MaxWindow dba Renewal by Andersen of South LA
06.2018 - 07.2021
Lead Commercial & Residential Glazier/Auto Glass Technician
Laplace Glass Works
02.2008 - 06.2018
Glazier/Auto Glass Technician
Zinsel Glass, Lloyds’ Glass
05.2005 - 01.2008
Auto Glass Technician
Safelite Auto Glass
01.2003 - 05.2005
Auto Glass Technician
Triumph Auto Glass
05.1999 - 01.2003
Auto Glass Technician
Harmon Auto Glass
02.1997 - 05.1999
Some College (No Degree) - Computer Aided Drafting And Design
Southeast College of Technology
High School Diploma -
Destrehan High School
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