Summary
Overview
Work History
Education
Skills
Timeline
Generic
Matt Dunfee

Matt Dunfee

Urbandale,IA

Summary

Highly-motivated team player with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Security professional prepared to handle all aspects of lock and key services with precision and care. Extensive background in maintaining and repairing locks, ensuring safety and security for clients. Valued team player who adapts to changing needs and consistently achieves reliable results. Skilled in key cutting, lock installation, and emergency lockout assistance, with reputation for trustworthiness and reliability.

Overview

8
8
years of professional experience

Work History

Owner/Locksmith

MattLock
06.2022 - Current
  • Continuous self education to stay on top of an ever changing technical industry.
  • Repaired or installed hardware including, high security electronic devices and keyless entry.
  • Create and program automotive keys
  • Diagnose and troubleshoot electronic and mechanical systems
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.

Calibration Technician

Protech Auto Systems
02.2023 - 06.2023
  • Traveled to client sites to complete automotive repairs and calibrations, diagnose electrical problems.
  • Calibration of automotive sensors and cameras after collision repair (all makes).
  • Understood critical process requirements to develop instrumentation process and calibration tolerances.
  • Satisfied customers through completion of calibration services within expected timeframes.
  • Interacted with customers for items requiring repair or calibration and fully explained results.
  • Drive test and verify all systems working correctly to ensure the vehicle is safe to return to customer.
  • Diagnose automotive mechanical and electrical issues that collision side encountered during repair.

Locksmith/Manager

Security Locksmiths
07.2017 - 06.2022
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
  • Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
  • Retail environment working with all aspects of lock repair, gaining access, mechanical and electrical locking devices, diagnosing/troubleshooting, creating and programming keys for all types of automotive applications.

Education

Bachelor Of Arts - Business Management

Drake University
Des Moines, IA
05.1995

Skills

  • Construction remodeling, electrical, plumbing, landscaping
  • Gained practical locksmith knowledge and skills under the guidance of a senior journeyman locksmith with 28 years of experience
  • Expertise in commercial installation and repair encompassing exit devices, front door hardware, various levers, electronic and access control systems, door closers, and more
  • Automotive key creating and programming
  • I have an extensive automotive service/management background working with these companies: Goodyear, Firestone, Caliber Collision/Protech Auto Solutions, CarX, Norwalk Tire And Auto, Drake Garage, Mark 7 Auto, Autozone
  • I have completed courses in the following areas of the automotive industry: Electrical diagnostic training, Goodyear and Firestone tire engineering, Service advisory, Collision estimating
  • Time Management
  • Repairs Scheduling
  • Service Estimates
  • Repair Quality Inspections
  • Computer Skills
  • Customer Relationship Management
  • Process Improvements

Timeline

Calibration Technician

Protech Auto Systems
02.2023 - 06.2023

Owner/Locksmith

MattLock
06.2022 - Current

Locksmith/Manager

Security Locksmiths
07.2017 - 06.2022

Bachelor Of Arts - Business Management

Drake University

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