Gerald Burke
Maitland,Florida
Summary
Motivated and detail oriented Ground Service Agent. Over 8 years working experience in a fast-paced, team-based environment That requires efficiency and punctuality.
Overview
14
14
years of professional experience
Work History
Film Crew
AMC Theatres
Altamonte Springs
05.2010 - 05.2015
- Greeted customers entering the theatre to ascertain what each customer wanted or needed.
- Politely assisted customers in person and via telephone.
- Provided an elevated customer experience to generate a loyal clientèle.
- Assisted customers with food selection, inquiries and order customization requests.
- Developed reputation as an efficient service provider with high levels of accuracy.
Ground Service Agent
Orlando Sanford International Airport
Sanford, FL
09.2015 - Current
- Always checks to ensure that food, beverages, blankets, reading material, emergency equipment and other supplies were aboard.
- Complies with customs, immigration and cabotage laws on international trips.
- Informs pilots potentially hazardous conditions.
- Monitors the movement of aircraft to minimize delays and maximize safety.
- Transports luggage and cargo to various airport locations.
Education
Associate of Science - Pharmacy Management
Seminole State College of Florida
Altamonte Springs, FL2015
Applied Technology Diploma - Pharmacy Technician
Seminole State College of Florida
Altamonte Springs, FL2014
Associate of Arts - General Studies
Seminole State College of Florida
Altamonte Springs, FL2011
Skills
- Exceptional communication skills
- Quick learner
- Strong client relations
- MS Windows proficient
- Creative problem solver
Timeline
Ground Service Agent
Orlando Sanford International Airport
09.2015 - Current
Film Crew
AMC Theatres
05.2010 - 05.2015
Associate of Science - Pharmacy Management
Seminole State College of Florida
Applied Technology Diploma - Pharmacy Technician
Seminole State College of Florida
Associate of Arts - General Studies
Seminole State College of Florida
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