Gerald Cruz
Englewood
Summary
Dedicated and compassionate criminal justice graduate with hands-on experience supporting at-risk youth and individuals within juvenile detention and mental health settings. Skilled in behavioral intervention, crisis management, and case documentation. Demonstrated ability to build rapport with diverse populations, enforce compliance with structured programs, and support rehabilitation efforts through consistent monitoring and evidence-based practices. Passionate about promoting accountability, reducing recidivism, and fostering positive behavioral change. Well-prepared to bring empathy, structure, and sound judgment to a probation officer role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Juvenile Detention Officer
Juvenile Detention Center
Teterboro
03.2025 - Current
- Supervised daily activities and ensured the safety of detained youth.
- Maintained records of individual detainees' progress and behavior while in custody.
- Monitored interactions between residents and staff to prevent incidents.
- Documented incidents and maintained accurate records of daily activities.
- Supervised recreational activities for detained juveniles.
- Ensured a safe environment was maintained within the facility at all times.
- Issued clothing, tools and other authorized items to residents
Behavioral Technician
Helping Hands Family
Chatham
12.2024 - 03.2025
- Support children with developmental challenges, enhancing daily skills, and communication abilities.
- Implement personalized behavior plans, achieving noticeable progress in client development.
- Collaborate with families and therapists to ensure cohesive support and consistent strategies.
- Monitor and document client progress, providing insights for effective treatment adjustments.
- Collect and analyze data on client behaviors, utilizing findings to refine treatment plans, and track progress toward therapeutic goals.
- Resigned to seek opportunities closer to home to improve work-life balance.
Volunteer
Englewood Parks and Recreation
Englewood
12.2023 - 01.2025
- Assisted in organizing community events and outreach programs.
- Collaborated with team members to distribute resources to those in need.
- Engaged with community members to assess their needs and concerns.
- Coordinated volunteer schedules and tasks for various projects.
- Facilitated workshops to educate participants on available services.
- Managed inventory of supplies for events and activities.
- Communicated effectively with stakeholders about program updates.
Mental Health Technician
Foundations Behavioral Health-UHS
Doylestown
03.2024 - 12.2024
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs), and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Relocated to new state
Education
BACHELOR OF SCIENCE - CRIMINAL JUSTICES
Delaware Valley University
Doylestown, PA12.2024
MINOR - PSYCHOLOGY
Delaware Valley University
Doylestown, PA12.2024
HIGH SCHOOL DIPLOMA -
Dwight Morrow High School
Englewood, NJ06.2021
Skills
- Case management
- Behavioral assessment
- Crisis intervention
- Effective communication
- Conflict resolution
- Data analysis
- Team collaboration
- Record keeping
- Family engagement
- Interactions concepts
- Human nature expertise
- Life skills teaching
- Patience cultivation
- Multicultural sensitivity
- Restraint techniques
- Gang awareness
- Substance abuse
- Recreational activities
- Professional boundaries
- De-escalation techniques
- Human relations
- Empathy development
- Mental health training
- Youth counseling
- Self-defense training
- Non-violent intervention
- Criminal investigations
- Contraband inspections
- Teamwork and collaboration
- Courtroom procedures
- Escort prisoners
- Decision-making
- Regulatory compliance
- Self-defense techniques
- First aid certification
- Negotiation
- Disciplinary actions
- Multitasking Abilities
- Substance Abuse Knowledge
Languages
Spanish
Native/ Bilingual
Certification
- CPR Certified
- Act31 (child abuse recognition and reporting)
- FBI Clearance
- Behavior technician (40 hours completed)
Timeline
Juvenile Detention Officer
Juvenile Detention Center
03.2025 - Current
Behavioral Technician
Helping Hands Family
12.2024 - 03.2025
Mental Health Technician
Foundations Behavioral Health-UHS
03.2024 - 12.2024
Volunteer
Englewood Parks and Recreation
12.2023 - 01.2025
BACHELOR OF SCIENCE - CRIMINAL JUSTICES
Delaware Valley University
MINOR - PSYCHOLOGY
Delaware Valley University
HIGH SCHOOL DIPLOMA -
Dwight Morrow High School
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