Susan Barlow
Hartford
Summary
Driven by a commitment to enhancing community well-being, I leveraged skills in social assessment and empathy to significantly increase resource access at Hartford Behavioral Health. Specializing in case management and resilience building, my tenure is marked by adeptly ensuring legal compliance and fostering rehabilitation, underscoring a results-oriented approach to social work. Highly-motivated Juvenile Detention Officer with eighteen years of experience in the criminal justice system, including case management, field supervision and restraint trainings.
Overview
17
17
years of professional experience
Work History
Juvenile Detention Officer
State Of Connecticut, Judicial Department
10.2007 - Current
- Established rapport with juvenile detainees through respectful communication that fostered trust-building relationships necessary for effective rehabilitation.
- Conducted room searches for contraband items to maintain a safe environment within the facility.
- Improved facility safety by conducting thorough and consistent security checks on all living quarters and common areas.
- Worked with juvenile offenders to help in development of decision-making and problem-solving skills.
Social Worker Intern
State Of Connecticut, Judicial Department
06.2011 - 01.2012
- Maintained compliance with all legal statutes, policies and procedures.
- Determined appropriate supervision levels by conducting risk and needs assessments.
- Maintained organized offender records and documentation in compliance with department and legal standards.
- Participated in ongoing professional development opportunities to stay current on best practices in the field of community corrections.
- Evaluated people on probation to determine best course of rehabilitation.
- Ensured compliance with court-ordered sanctions by closely monitoring probationers'' adherence to conditions of release.
- Wrote progress reports and testified under oath at court hearings.
- Supervised offenders to reduce risk to community.
Social Worker Intern
Hartford Behavioral Health
09.2010 - 06.2011
- Increased access to resources by building partnerships with local organizations that provide essential services.
- Upheld ethical standards of social work practice, ensuring that all actions were in the best interest of clients and their families.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of social work.
Education
Master of Science - Social Work
Springfield College
Springfield, MA06.2013
Bachelor of Science - Criminal Justice
Springfield College
Springfield, MA06.2007
Skills
- Social assessment
- Case management
- Cultural competence
- Empathy and active listening
- Problem-solving
- Collaboration
- Crisis Management
- Resilience building
- Self-Care Techniques
- Goal Setting
Professional Skills
Client Advocacy and Support
- Provided empathetic and client-centered support to over 50 individuals facing mental health challenges.
- Assisted in securing resources and benefits for clients, resulting in a 20% increase in access to essential services.
- Maintained detailed case notes, ensuring 95% accuracy and timely documentation.
Crisis Intervention
- Responded effectively to crises and worked under the supervision of a licensed social worker, offering immediate support to clients in distress.
- Collaborated with local law enforcement to develop a community-based crisis response plan.
Data Management and Reporting
- Developed and maintained an organized and efficient case management system, ensuring data accuracy.
- Prepared monthly reports on caseload activities and outcomes, meeting or exceeding deadlines consistently.
Timeline
Social Worker Intern
State Of Connecticut, Judicial Department
06.2011 - 01.2012
Social Worker Intern
Hartford Behavioral Health
09.2010 - 06.2011
Juvenile Detention Officer
State Of Connecticut, Judicial Department
10.2007 - Current
Master of Science - Social Work
Springfield College
Bachelor of Science - Criminal Justice
Springfield College
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