Gerald Dumler
Tonganoxie,KS
Summary
32 years of telecommunications experience as a Video sales consultant, technician and data applications. Very good communicator with customers of all backgrounds. 12-unit L-band to an MDU with over 400-units. Hotels, Hospitals, Retirement home, MDU… enquiring about a Technicolor COM systems, OTT applications and OTA capabilities. I can help the customers understand their best options from the commercial grade Dish reflector to the end run on their distribution system.
Knowledgeable Account Manager, Video Solutions. with solid background in video production and technical support. Proven track record of managing complex audiovisual setups and troubleshooting equipment issues efficiently. Demonstrated proficiency in operating and maintaining wide range of video and audio equipment, coupled with strong problem-solving and communication skills.
Overview
32
32
years of professional experience
3
3
Certification
Work History
Tier 2 remote Video Tech
Allbrige.com
09.2022 - Current
Free to Guest and MDU Sales Consultant/ Trouble Shooter
AAA Satellite
02.2014 - 09.2022
- Work with Hotel and MDU owners to accomplish a great in room experience for their customers
- Leased, sold, and configured numerous Smartboxes for properties. All types of video signal Analog, Pro:Idiom encrypted, HD-over Coax (clear QAM), IP, OTT and OTA
- Make sure all potential customers are contacted both by phone and email. Dispatch Technicians and follow up until the job is complete.
FTG Sales Manager, Account Executive, Installer, NCTI 2 certified Technician, MDU Concierge, Installer Manager
TCI (Topeka), COX (Topeka), St. Joseph Cable, NPG and Suddenlink
08.1993 - 01.2014
- The Companies names changed, and my jobs changed but basically, I worked in all aspects of the telecommunications field since 1993.
Education
Wichita State University
Wichita, KSundefined
Dish University
Skills
- Skilled in verbal customer interactions
- Familiar with all DIRECTV, DISH Network and Cable Television products Familiar with Telecommunication legalities (Agreements, PCO, DOR Incumbent Rights-of Entry and all documents)
- Strong sales and technical background
- Biggest strengths are communication and honesty
- All Telecommunication products
- Live streaming
- Video switching
- Video compression
- Remote communication expertise
- Excellent work ethic
- Strong verbal and written communication
Certification
- NCTI 1 and 2 Technician certified https://ncti.com/master-technician/
- Many professional sales training courses
- Dish University Graduate - Ceritfied
Section name
- Https://www.linkedin.com/in/duane-dumler-la76a327
- Level 1 and 2 NCTI Installer
Timeline
Tier 2 remote Video Tech
Allbrige.com
09.2022 - Current
Free to Guest and MDU Sales Consultant/ Trouble Shooter
AAA Satellite
02.2014 - 09.2022
FTG Sales Manager, Account Executive, Installer, NCTI 2 certified Technician, MDU Concierge, Installer Manager
TCI (Topeka), COX (Topeka), St. Joseph Cable, NPG and Suddenlink
08.1993 - 01.2014
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Dish University
Wichita State University
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