History of achieving demanding delivery targets and maintaining high customer satisfaction with an open and clear communication style. Proficient in using multiple TMS systems, updating computer systems and coordinating paperwork.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Transportation Supervisor
ShipMonk
01.2022 - Current
Currently managing two Freight specialists. My team currently books and monitors anywhere from 40 to 100 LTL and FTL shipments per day using our own and client TMS systems.
Developed strong relationships with clients through consistent communication and excellent customer service practices.
Demonstrated tasks to new hires and assigned tasks to experienced workers.
Managed and updated database detailing important information such as shipment status and buy / sell rates using TAI TMS.
Planned and oversaw domestic LTL and FTL transportation activities.
Transportation Supervisor
Ruby Has Fulfillment
01.2021 - 01.2022
Reduced overall transportation costs with effective budget management and resource allocation.
Collaborated with cross-functional teams for seamless coordination in supply chain processes.
Developed strong relationships with clients through consistent communication and excellent customer service practices.
Freight Specialist
Mercury Business Services
01.2017 - 12.2020
Small Parcel Operations Supervisor, Jan 2013 - Dec 2017 . Bensenville, Illinois, United States Managed the collection, waybill preparation and tendering of all small parcel domestic and international shipments for the Bensenville branch facility
Quoted, prepared bills of lading, and tendered domestic and international freight shipments for freight clients
Managed the collection, waybill preparation and tendering of all small parcel domestic and international shipments for the Bensenville branch facility
Quoted, prepared bills of lading, and tendered domestic and international freight shipments for freight clients.
Multiple Positions .Jan 1998 - Jan 2013 · 15 yrs 1 mo. . Chicago, Illinois, United States, Started as a courier collecting client small parcel shipments and advanced to Shift Supervisor managing the collection, waybill preparation and tendering of all small parcel shipping for the Chicago facility
Education
High School Diploma -
Hubbard High School
Chicago, IL
06.1990
Skills
Operations Support
On-Time Delivery
Routing
Transportation Management
Logistics Coordination
Staff Training
Negotiating Rates
Assisting Customers
Certification
Certificate of Completion of Supply Chain Logistics from Rutgers university
Affiliations
Playing and running online Dungeons and Dragons games. Reading. Home improvement projects