Gerald Harris
Mobile,AL
Summary
Dynamic professional with a strong background in customer service and automotive detailing, honed at Avis Car Rental. Proven ability to enhance vehicle presentation and customer satisfaction through meticulous cleaning techniques and teamwork. Skilled in interior and exterior cleaning, with a commitment to maintaining high standards and fostering positive client experiences.
Overview
6
6
years of professional experience
Work History
Car Detailer
Avis Car Rental
06.2021 - Current
- Conducted thorough interior and exterior cleaning of vehicles to maintain high-quality presentation standards.
- Utilized specialized detailing equipment and products to enhance vehicle appearance and protect surfaces.
- Collaborated with team members to streamline detailing processes and improve turnaround times.
- Inspected vehicles for damages and communicated findings to management for prompt resolution.
- Trained new staff on proper cleaning techniques and safety protocols to ensure compliance with company standards.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
Crew Member
Dunkin' Donuts
09.2019 - 05.2021
- Delivered exceptional customer service in high-volume environment.
- Operated cash register, ensuring accurate transactions and efficient service.
- Maintained cleanliness and organization of dining and preparation areas.
- Prepared food and beverages according to standardized recipes and quality guidelines.
- Assisted in training new crew members on operational procedures and customer engagement.
- Monitored inventory levels, restocking supplies to meet demand efficiently.
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to uphold company standards and enhance guest experiences.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High School Diploma -
Mary G Montgomery High School
Semmes, AL05-2021
Skills
- Customer service
- Car washing techniques
- Automotive detailing
- Interior and exterior cleaning
Timeline
Car Detailer
Avis Car Rental
06.2021 - Current
Crew Member
Dunkin' Donuts
09.2019 - 05.2021
High School Diploma -
Mary G Montgomery High School