Gerald Iannotti

STAR FURNITURE COMPANY

01.2006 - 11.2017

Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
Generated increased sales revenue through effective lead generation and follow-up efforts.
Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
Maximized profit margins while maintaining competitive pricing structures through skillful negotiation tactics with clients during the sales process.
Provided sales and customer service assistance to walk-in traffic
Responded to telephone and in-person requests for information.
Followed up with existing customers to provide additional support and address concerns.
Retained excellent client satisfaction ratings through outstanding service delivery.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Recommended complementary purchases to customers, increasing revenue.

Summary