Gerald Irvine
Tarentum,PA
Summary
A seasoned leader at Red Robin Gourmet Burgers Inc., I excel in operations and labor management, significantly enhancing efficiency and employee satisfaction. My strategic approach to cost control and talent development has boosted revenue and reduced turnover, demonstrating a strong blend of analytical and interpersonal skills.
Overview
14
14
years of professional experience
2
2
Certification
Work History
Managing Partner
Red Robin Gourmet Burgers Inc.
08.2021 - Current
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Review monthly P&L statements to monitor budget goals and performance objectives.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
- Built and leveraged community relationships to drive business and maximize catering programs.
- Kept facility compliant with health codes, sanitation requirements and license regulations in accordance with state laws.
Kitchen Manager
Red Robin Gourmet Burgers Inc.
12.2018 - 08.2021
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Regional Training Center training Kitchen Manager, responsible for training all new salaried managers in kitchen systems for the Eastern Division.
- Traveled out of state to train / re-train managers in their home markets through the implementation of operational systems.
Line Cook / Shift Supervisor
Red Robin Gourmet Burgers Inc.
06.2011 - 12.2018
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Plated and presented all dishes to match established restaurant standards.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Traveled out of state to train new Team Members in their home markets.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
Education
No Degree - Secondary English Education
Slippery Rock University
Slippery Rock, PAHigh School Diploma -
Deer Lakes High School
Russellton, PA01-2006
Skills
- Operations management
- Inventory management
- Food safety
- Cost control
- Labor management
- Talent development
- Facility maintenance
- Employee retention
- Microsoft Office proficient
Accomplishments
- Achieved three consecutive years of sales growth through effectively leading Local Restaurant Marketing efforts and catering sales growth.
- Maintained and grown restaurant sales to 30% or greater above pre-pandemic sales levels
- Reduced employee turnover below industry average by creating and implementing an inclusive work environment.
- Leading monthly meetings for the market's department managers to drive operational efficiency.
Certification
- ServeSafe certified
- Pennsylvania RAMP owner / operator certified
Timeline
Managing Partner
Red Robin Gourmet Burgers Inc.
08.2021 - Current
Kitchen Manager
Red Robin Gourmet Burgers Inc.
12.2018 - 08.2021
Line Cook / Shift Supervisor
Red Robin Gourmet Burgers Inc.
06.2011 - 12.2018
No Degree - Secondary English Education
Slippery Rock University
High School Diploma -
Deer Lakes High School
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