A seasoned leader at Red Robin Gourmet Burgers Inc., I excel in operations and labor management, significantly enhancing efficiency and employee satisfaction. My strategic approach to cost control and talent development has boosted revenue and reduced turnover, demonstrating a strong blend of analytical and interpersonal skills.
Overview
14
14
years of professional experience
2
2
Certification
Work History
Managing Partner
Red Robin Gourmet Burgers Inc.
08.2021 - Current
Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
Review monthly P&L statements to monitor budget goals and performance objectives.
Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
Built and leveraged community relationships to drive business and maximize catering programs.
Kept facility compliant with health codes, sanitation requirements and license regulations in accordance with state laws.
Kitchen Manager
Red Robin Gourmet Burgers Inc.
12.2018 - 08.2021
Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
Regional Training Center training Kitchen Manager, responsible for training all new salaried managers in kitchen systems for the Eastern Division.
Traveled out of state to train / re-train managers in their home markets through the implementation of operational systems.
Line Cook / Shift Supervisor
Red Robin Gourmet Burgers Inc.
06.2011 - 12.2018
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Plated and presented all dishes to match established restaurant standards.
Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
Traveled out of state to train new Team Members in their home markets.
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Education
No Degree - Secondary English Education
Slippery Rock University
Slippery Rock, PA
High School Diploma -
Deer Lakes High School
Russellton, PA
01-2006
Skills
Operations management
Inventory management
Food safety
Cost control
Labor management
Talent development
Facility maintenance
Employee retention
Microsoft Office proficient
Accomplishments
Achieved three consecutive years of sales growth through effectively leading Local Restaurant Marketing efforts and catering sales growth.
Maintained and grown restaurant sales to 30% or greater above pre-pandemic sales levels
Reduced employee turnover below industry average by creating and implementing an inclusive work environment.
Leading monthly meetings for the market's department managers to drive operational efficiency.
Certification
ServeSafe certified
Pennsylvania RAMP owner / operator certified
Timeline
Managing Partner
Red Robin Gourmet Burgers Inc.
08.2021 - Current
Kitchen Manager
Red Robin Gourmet Burgers Inc.
12.2018 - 08.2021
Line Cook / Shift Supervisor
Red Robin Gourmet Burgers Inc.
06.2011 - 12.2018
No Degree - Secondary English Education
Slippery Rock University
High School Diploma -
Deer Lakes High School
Similar Profiles
Caitlin LukichCaitlin Lukich
General Manager at Red Robin Gourmet Burgers & BrewsGeneral Manager at Red Robin Gourmet Burgers & Brews