Gerald Maharaj
93-02 205th Street Hollis,NY
Summary
Qualified technician with 20+ years of industry experience. Demonstrated success in repairing systems and components. Maintaining equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
23
23
years of professional experience
Work History
Lead Technician
U.S Coffee
Hicksville, NY
04.2022 - Current
- Coordinated with vendors to ensure timely delivery of products or services.
- Trained users in the use of new software packages or hardware devices.
- Monitored the performance of computer networks, servers, and other related equipment.
Lead Field Service Engineer
Bunn-O-Matic Corporation
New York, NY
06.2017 - 04.2022
- Provided technical support to customers via telephone, email and on-site visits.
- Performed troubleshooting, repair, installation and modification of customer equipment.
- Developed and implemented quality control procedures to ensure production met customer specifications.
Technician - Sales
Full Espresso Repair Inc.
Astoria, NY
11.2015 - 06.2017
- Completed routine maintenance and repair.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated with sales team to understand customer requirements, boost product sales and provide sales support.
Technician & Quality Associate
Illy Cafe
New York, NY
10.2012 - 11.2015
- Replaced faulty or worn parts on heavy equipment using hand tools, power tools, hoists, lifts, and other specialized repair equipment.
- Provided on-site technical assistance to help troubleshoot and repair equipment.
- Performed inventories on computers and computer repair equipment.
Lead Technician
Coffee Distribution Corp
Garden City, NY
08.2010 - 10.2012
- Participated in industry-related meetings and conferences in order to stay up-to-date on current trends within the field.
- Analyzed data from various sources in order to identify areas of improvement within the organization's processes or procedures.
- Identified root cause of technical issues and developed solutions.
District Technician
Beverage Systems
Ewing, NJ
06.2006 - 08.2010
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Lead Technician
National Brand Coffee
Brooklyn, NY
02.2002 - 06.2006
- Completed routine maintenance and repair.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Vessigny College
Trinidad And Tobago01-1992
Skills
- Bunn-O Matic - Certified
- Wilbur Curtis - Certified
- Schaerer/WMF - Completed Training
- Jura - Completed Training
- University Del Café - Completed & Certified
- Predictive Index Training Control - Completed
- Efficient in reading and interpreting electronic electrical schematics
Business Owner, Millennium Contracting Concept
Founded and operated a successful contracting business, overseeing project management, client relations, budgeting, and on-site operations to deliver high-quality residential and commercial construction services.
References
References available upon request.
Timeline
Lead Technician
U.S Coffee
04.2022 - Current
Lead Field Service Engineer
Bunn-O-Matic Corporation
06.2017 - 04.2022
Technician - Sales
Full Espresso Repair Inc.
11.2015 - 06.2017
Technician & Quality Associate
Illy Cafe
10.2012 - 11.2015
Lead Technician
Coffee Distribution Corp
08.2010 - 10.2012
District Technician
Beverage Systems
06.2006 - 08.2010
Lead Technician
National Brand Coffee
02.2002 - 06.2006
Vessigny College
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