Summary
Overview
Work History
Education
Skills
Timeline
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Gerald Mendoza

Summary

Network Technician experienced in installation and management in Data Center environments. Great technical team member with positive attitude contributing high levels of expertise in network infrastructure, inside plant, server systems and troubleshooting.

Overview

15
15
years of professional experience

Work History

Senior Network Technician

Equinix Inc.
12.2009 - Current
  • Improved network efficiency by designing and implementing infrastructure upgrades.
  • Reduced downtime and increased productivity through proactive network maintenance and troubleshooting.
  • Enhanced security with regular system audits and updates, reducing vulnerabilities.
  • Optimized network performance by monitoring and analyzing key metrics, making necessary adjustments.
  • Collaborated with cross-functional teams to ensure seamless integration of new technologies into the existing network infrastructure.
  • Streamlined IT processes by developing and implementing standard operating procedures for consistent performance across departments.

Lead Technician

Interbay Technologies
01.2009 - 12.2009
  • Improved equipment efficiency by conducting regular maintenance and implementing upgrades.
  • Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
  • Enhanced system reliability with thorough troubleshooting and root cause analysis of technical issues.
  • Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.

Education

Automotive Engineering Technology

Lincoln Technical Institute
Chicago, IL
06.1997

Skills

    Fiber Optic Specialist in Testing

    Fiber Optic Technician

    FOA Certification Credential ID: 2641490

    Fluke Networks

    Versiv CCTT Copper / Fiber

    Credential ID: 14763-3

    Adult and Pediatric First Aid/CPR/AED

    American Red Cross

    Credential ID: 146Y5F

Timeline

Senior Network Technician

Equinix Inc.
12.2009 - Current

Lead Technician

Interbay Technologies
01.2009 - 12.2009

Automotive Engineering Technology

Lincoln Technical Institute

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Gerald Mendoza