Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

GERALD QUIAMBAO

Summary

Results-driven Technical Program Management professional with a proven ability to lead complex software projects, delivering on time and within budget. Recognized for enhancing stakeholder engagement and satisfaction through effective communication and collaboration. Expertise in risk management, resource optimization, and agile methodologies has consistently driven project success. Aspires to leverage extensive experience to further innovate in technology-driven environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Principal Technical Program Manager

Crunchyroll
Hybrid
07.2023 - Current
  • Principal TPM leading execution across the Service Monetization and Partnerships portfolios, covering acquisition, subscriptions, payments, and third-party SVOD integrations.
  • Lead quarterly planning across all of Product and Engineering, ensuring stack-ranked prioritization and definition of quarterly outcomes.
  • Own execution and delivery as a TPM individual contributor on the top programs within the Service Monetization and Partnerships portfolios.

Release Highlights:

  • Global Price Change.
  • Checkout flow redesign and payments re-architecture with third-party vault solutions boosting system security and scalability.
  • Account Updater and Network Tokens, improving renewal rates, and reducing churn by optimizing retry mechanisms for declined transactions.
  • White-label HTML5 web client platform for Smart TVs, on-device signup, and alternate payment methods such as Pay with Amazon, Pay with PlayStation, and Samsung Checkout.

Senior Manager, Technical Program Management

LiveRamp
Remote
12.2021 - 07.2023
  • Senior Manager, TPM over the Identity and Measurement Platoons comprised of 24 engineering squads that serve as the backbone of the Liveramp platform
  • Own TPM function with the sole purpose of successfully and continuously delivering high impact software development programs to scale out the business
  • Lead quarterly planning across all of Product and Engineering ensuring stack ranked prioritization and definition of quarterly outcomes in alignment with cascading OKRs (Portfolio>Program>Squad)
  • Own execution and delivery as a TPM individual contributor on the top programs within the Identity platoon
  • Data and workflow migrations from legacy systems to more optimized and efficient systems
  • 3rd party partnership integrations such as Google PAIR (data match of advertiser/publisher 1st party data within DV360 platform)
  • Defined TPM function within Identity and Measurement Platoons
  • Manage TPMs (3 direct reports) to drive success across Engineering, Product, and Design

Technical Program Manager

Meta
Remote
03.2021 - 12.2021
  • Contracted by Meta to lead delivery of Digital Asset Management Operations and 3rd party enterprise integrations
  • Partnered with PMs, Engineers, UX, Taxonomists to plan and deliver quarterly roadmap of programmatic goals and feature enhancements for the DAM platform utilized by Meta internal teams
  • Oversight of 3rd party platform partner in defect resolution, feature delivery, and bespoke configurations which were released monthly
  • Implemented an 'OOB' out of box onboarding and development process to optimize development of new profiles within the DAM platform which resulted in 75% increased velocity
  • Lead release management on a monthly cadence overseeing QA, UAT, and deployment to Meta on-premise production servers

Lead Technical Program Manager

Boulevard
Los Angeles
02.2020 - 03.2021
  • As the first TPM at Boulevard I was challenged with implementing the Program Management function, which I focused on successful delivery of high impact software development programs that scale our SaaS product
  • Manage all engineering programs and projects from conception to release while simultaneously striking the right balance between stakeholder needs and technical complexity
  • Own and lead all agile rituals, scrum, backlog grooming, story points, jira/confluence and jira reports
  • Defined and implemented an agile pod SAFe delivery framework which increased productivity by 100%
  • Own software release management across all engineering pods, defining cadence and frequency for production deployments
  • Established a bi-weekly program review to drive decision making at the executive leadership level

Director of Technical Program Management

Fair
Santa Monica
05.2019 - 02.2020
  • As the first TPM at Fair I developed a robust Technical Program Management function with the sole purpose of successfully delivering high impact software development programs to scale out the business
  • Managed and led cross functional agile engineering teams (apps/web and back end development, UI/UX design, QA,) to meet aggressive delivery timelines
  • Expert in SDLC, agile rituals, scrum, backlog grooming, story points, jira/confluence and agile metrics reporting
  • Defined TPM function
  • Hired and managed TPMs (8 direct reports) to drive success across Engineering and Product

Senior Technical Program Manager

Hulu
Santa Monica
03.2016 - 05.2019
  • Managed a team of teams focused on subscriber acquisition impacting Hulu's net subscriber goals
  • Our teams built a completely re-designed and re-architected sign up flow application and backend service consumed by all clients (iOS, tvOS, Roku, Amazon FireTV, Xbox, Android)
  • In addition we built a custom CMS on Drupal to enable non-tech teams to produce unique campaign driven landing pages targeted at non-subscriber browse
  • Lead requirements definition for cross-device features
  • Integrate Agile and Scaled Agile Frameworks at team level
  • Scrum master leading all ceremonies for four feature scrum teams
  • Leverage user data to prioritize features for subscriber growth
  • Define and design new subscriber creation API's for various clients
  • Work with stakeholders across the company on several feature launches including: Completely redesigned UI and architecture signup flow on hulu.com, 3rd party payment integrations for subscriber billing creation: Spotify + Hulu student bundle, American Express Checkout, Amazon - PWA (pay with Amazon), Flexibility framework in signup application logic to enable discount and prepayment offers

Education

Bachelor of Arts - Graphic Design

California State Polytechnic University
01.2001

Skills

  • Agile Delivery (SAFe, Scrum, Kanban)
  • SDLC methodologies
  • Scoping
  • Budgeting
  • Scheduling
  • UX/UI Design, IA Design
  • Cross-functional project/program management
  • Risk Mitigation
  • Conflict Resolution
  • Resource allocation
  • Process Evolution
  • Minimum Viable Product
  • Product Development
  • Native Android / iOS
  • Web/Mobile Web applications
  • Jira
  • Confluence
  • Trello
  • Lucidchart
  • Miro
  • GitHub
  • Software Release Management
  • Leadership
  • Mentoring

Certification

Certified Scrum Master (CSM)

Timeline

Principal Technical Program Manager

Crunchyroll
07.2023 - Current

Senior Manager, Technical Program Management

LiveRamp
12.2021 - 07.2023

Technical Program Manager

Meta
03.2021 - 12.2021

Lead Technical Program Manager

Boulevard
02.2020 - 03.2021

Director of Technical Program Management

Fair
05.2019 - 02.2020

Senior Technical Program Manager

Hulu
03.2016 - 05.2019

Bachelor of Arts - Graphic Design

California State Polytechnic University
GERALD QUIAMBAO