Gerald Robinson
Orlando,FL
Summary
Dynamic Senior Hairstylist with a proven track record at Salon Lofts, excelling in client satisfaction and loyalty. Leveraged strong communication skills to enhance service quality and upsell products, driving revenue growth. Committed to continuous education and mentoring, fostering a results-driven team environment while maintaining meticulous inventory management.
Overview
3
3
years of professional experience
Work History
Senior Hairstylist Salon Lofts
Self Employed
01.2023 - Current
- Mentored junior hairstylists, improving their technical skills and enhancing overall team performance.
- Increased salon revenue by upselling various hair care products and services to clients during appointments.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable hairstyles based on individual preferences.
- Developed strong relationships with clients through effective communication and understanding of their specific requirements.
- Strengthened client loyalty by providing exceptional follow-up care and addressing any post-appointment concerns or questions.
- Maintained accurate records of completed services for proper billing and facilitated smooth transactions at the point of sale.
- Managed inventory effectively by tracking stock levels and placing orders when supplies were low, ensuring continuous availability of essential items for client services.
- Streamlined appointment scheduling process for better time management and increased productivity within the salon.
- Initiated and engaged clients in conversations as part of personalized service.
Education
Cosmetology - Cosmetology
BJ's Beauty School
Tacoma, WA03-1995
Skills
- Reliable commitment to tasks
- Continuing education focus
- Fostering client loyalty
- Results-driven approach
Timeline
Senior Hairstylist Salon Lofts
Self Employed
01.2023 - Current
Cosmetology - Cosmetology
BJ's Beauty School
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