Gerald Salomon
Brooklyn
Summary
Service industry professional with proven experience in supporting operations and enhancing customer satisfaction. Strong focus on teamwork and adaptability, ensuring reliability and flexibility in dynamic environments. Skilled in communication, problem-solving, and maintaining high standards of service. Recognized for consistent delivery of results and positive impact on team efficiency.
Overview
6
6
years of professional experience
Work History
Service Aide
New York Health and Hospital Corp. Kings County
01.2025 - Current
- Provided exceptional support to clients, addressing inquiries and resolving issues promptly.
- Assisted in streamlining processes for improved efficiency and reduced waiting times.
- Maintained clean and organized workspaces, contributing to a welcoming environment for customers.
- Efficiently managed high-pressure situations while maintaining a calm demeanor and delivering exceptional service.
- Successfully managed a high volume of customer interactions, providing prompt and accurate assistance while maintaining a friendly demeanor.
Foreman
Manhattan Concrete Systems
01.2019 - 07.2024
- Checked equipment to determine if maintenance was required.
- Reviewed project details to specify correct materials and equipment for job sites.
- Inspected completed work to verify quality standards and compliance with criteria.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Provided feedback to workers on job performance and safety procedures.
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Inspected equipment and tools used for safe operation.
- Administered disciplinary actions to workers violating safety regulations and company policies.
- Trained workers in proper methods, equipment operation and safety procedures.
Education
Associate of Science - Business Administration And Management/hospitality
Monroe College, New Rochelle
05.2005
High School Diploma -
William E Grady
06.1998
Skills
- Residential construction
- Site Inspection
- Daily Reporting
- OSHA Compliance
- Construction management
- Resource Allocation
- Crew Leadership
- Job Planning
- Effective Communication
- Teamwork and Collaboration
Timeline
Service Aide
New York Health and Hospital Corp. Kings County
01.2025 - Current
Foreman
Manhattan Concrete Systems
01.2019 - 07.2024
High School Diploma -
William E Grady
Associate of Science - Business Administration And Management/hospitality
Monroe College, New Rochelle
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