Gerald S. Coney Jr.
Richardson
Summary
Results-oriented business development professional with over 8 years in sales and client relations. Expertise in developing strategic partnerships, conducting market research, and managing client relationships to enhance satisfaction and drive revenue growth. Proficient in utilizing CRM tools for accurate tracking and reporting in competitive environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Development Manager
Restore Serve Restoration
Dallas
11.2025 - Current
- Developed strategic partnerships that expanded service offerings and increased market presence.
- Identified potential clients, built relationships, and negotiated contracts.
- Managed client relationships, addressing needs and ensuring satisfaction.
- Generated leads and leveraged business opportunities to drive new company revenue.
- Crafted tailored proposals and presentations to engage potential clients and stakeholders effectively.
- Led contract negotiations to secure favorable terms with clients and vendors.
- Conducted market research to identify new business opportunities and trends.
- Analyzed competitor activity to inform business strategies and positioning.
Assistant Manager
Willow Bridge
Addison
02.2025 - 11.2025
- Drove outbound lead generation through leasing tours, follow-ups on inquiries, and qualifying prospective residents via needs discovery conversations, maximizing occupancy and directly contributing to revenue growth.
- Qualified and nurtured prospects by addressing concerns, resolving issues, and maintaining high satisfaction, resulting in improved retention and repeat referrals-skills transferable to booking qualified meetings for EvenUp's Account Executives.
- Managed sales pipelines using CRM systems (e.g., Yardi CRM) to track applications, renewals, and follow-ups, ensuring accurate reporting and timely outbound activity.
- Developed and implemented marketing strategies, including resident events and community outreach, generating leads and enhancing engagement in a competitive market.
- Oversaw financial performance through rent collection, delinquency tracking, and budget adherence, honing analytical skills for sales forecasting and target achievement.
Assistant Manager
UDR
Richardson
02.2022 - 02.2025
- Conducted consultative discovery with residents and prospects to uncover needs, handle objections, and provide tailored solutions, maintaining property standards while maximizing financial returns.
- Led training and development of leasing staff on sales concepts and compliance, fostering a high-performance team focused on lead qualification and enhancing resident service.
- Generated outbound leads through proactive leasing assistance, follow-ups, and marketing plans, qualifying prospects to ensure high-conversion opportunities and positive cash flow from renewals and new leases.
- Utilized CRM tools (e.g., Onesite) for pipeline management, including daily/month-end reports, receipt journals, rent rolls, and delinquency tracking to prioritize outreach and support sales goals.
- Monitored vacant units and pre-leased apartments, coordinating inspections and outbound communications to drive occupancy in a service-based model.
Leasing Agent
Steadfast Property Management
Frisco
11.2018 - 02.2022
- Prospected outbound leads by conducting property tours and following up on inquiries to facilitate lease conversions, contributing to monthly commissions and occupancy targets.
- Qualified applicants through credit approvals and needs assessment, using active listening to address inquiries and overcome objections in high-volume transactions.
- Managed sales funnels with specialized accounting software and CRM systems to record payments, track delinquencies, and ensure accurate vendor invoicing and payments.
- Analyzed vendor/payment disputes using computerized financial information, resolving issues with strong problem-solving and rapport-building skills.
- Ensured compliance with policies while debit/crediting accounts and preparing deposits, building trust in client interactions transferable to SaaS prospecting.
Personal Banker
Legacy Texas
Plano
09.2016 - 02.2018
- Conducted outbound sales activities to acquire and retain client relationships, prospecting in the community to meet sales objectives.
- Qualified prospects through effective profiling and needs discussions, communicating solutions for accounts (e.g., checking, savings, CDs, IRAs, loans) to align with client goals.
- Managed pipelines by scheduling meetings and tracking referrals via banking systems to enhance client engagement.
- Handled client onboarding and service issues with active listening and follow-up, ensuring compliance with BSA/AML regulations.
Education
Collin County College
Frisco, TX05-2019
Texas Tech University
Lubbock, TX05-2012
High School -
Wakeland High School
Frisco, TX06-2009
Skills
- Outbound Lead Generation
- Lead generation
- Prospect Qualification
- Sales Funnel Management
- CRM expertise
- CRM management
- Consultative Selling
- Marketing Strategy
- Objection Handling
- Business development understanding
- Business development understanding
- Active Listening
- Rapport Building
- Business development understanding
Certification
Texas real estate
Timeline
Business Development Manager
Restore Serve Restoration
11.2025 - Current
Assistant Manager
Willow Bridge
02.2025 - 11.2025
Assistant Manager
UDR
02.2022 - 02.2025
Leasing Agent
Steadfast Property Management
11.2018 - 02.2022
Personal Banker
Legacy Texas
09.2016 - 02.2018
Collin County College
Texas Tech University
High School -
Wakeland High School