Open To Work
Gerald Stokes
Self-employed
Buchanan,TN
Goal-oriented Service Professional experienced in maintaining high service standards and building strong relationships. Adapted effectively in busy, high-volume environments while demonstrating attention to detail and dependable follow-through. Committed to continuous learning and fostering a positive workplace culture.
1
Language
1
Certification
16
years of professional experience
Work History
GPS FOR ALL YOUR SERVICE NEEDS
15 Years 7 Months
Self-employed - Westmont, IL | 03.2011 - Current
- Available for errands, Transport to appointments, Home clean-outs, Painting, Power Washer and if it isn't listed just ask.
- Demonstrate respect, friendliness, and willingness to help any customer requests.
- Available flexible hours including nights, weekends, and holidays.
- Use critical thinking to evaluate customers needs.
- I am a goal-oriented professional with proven success in solving complex problems and overcoming challenges.
- Very organized and able to manage resources while optimizing performance giving customers valuable insights and supporting their decision-making process.
- I stay committed to maintaining productivity.
- I am a very adaptable individual with exceptional interpersonal skills and a talent for building relationships. I am known for delivering outstanding service and enhancing client satisfaction.
Restaurant Worker and Delivery Driver
5 Years 9 Months
Rosatis Pizza - Westmont, IL | 10.2020 - 07.2026
- Trained new team members on order accuracy, and guest service expectations.
- Monitored inventory levels and informed owners of supply needs to ensure timely restocking.
- Communicated with kitchen staff to prevent order issues and provided delivery updates to customers..
- Reviewed orders for accuracy, minimizing delays and enhancing kitchen coordination.
- Worked scheduled hours as required and took on additional shifts during holidays and busy periods.
- Completed scheduled shifts to ensure operational coverage as required and took on additional shifts during holidays and busy periods.
- Monitored inventory levels and communicated supply needs to owners.
- Assisted in selecting well-qualified candidates.
- Enhanced company reputation through courteous interactions with customers during deliveries.
Independent Contractor
6 Years 11 Months
DoorDash - Westmont, IL | 06.2019 - 05.2026
- Managed delivery workflow through DoorDash app, optimizing route selection and order sequencing.
- Coordinated with merchants to confirm pickup readiness and reduce order delays.
- Communicated delivery status clearly to customers, resolving address and drop-off issues promptly.
- Adapted to changing demand, completing orders efficiently across varied zones and peak periods.
Pizza Shop Assistant & Delivery Driver
4 Years 9 Months
Cassano's Pizza - Downers Grove, IL | 11.2015 - 08.2020
- Handled customer orders accurately through phone POS systems.
- Assisted managers with closing tasks, cleanup, for next day.
- Assisted kitchen staff in assembling pizzas.
- Increased repeat business through excellent customer service.
- Strengthened customer relationships through personalized interactions.
- Delivered exceptional customer service by promptly resolving issues to enhance customer satisfaction.
- Restocked ingredients and supplies to support kitchen operations.
- Maintained cleanliness and sanitation in kitchen and dining areas.
- Trained new team members on dough preparation, topping portioning, and oven procedures.
- Handled cash and card transactions while maintaining security standards.
- Addressed customer concerns professionally during delivery interactions.
- Supported marketing efforts by distributing promotional materials within the community.
Education
High School Diploma
James B. Conant High School - Hoffman Estates, IL
06.1988
- Relevant Coursework: Cooperative Work Training
Skills
Customer engagement
Multitasking
Effective communication
Time management
Attention to detail
Multitasking Abilities
Route optimization
Flexible and adaptable
Certification
- Certified EMT, Emergency Medical Technician - 2001
Languages
English
Native or Bilingual
Timeline
Restaurant Worker and Delivery Driver
Rosatis Pizza
10.2020 - 07.2026Read more
Independent Contractor
DoorDash
06.2019 - 05.2026Read more
Pizza Shop Assistant & Delivery Driver
Cassano's Pizza
11.2015 - 08.2020Read more
GPS FOR ALL YOUR SERVICE NEEDS
Self-employed
03.2011 - CurrentRead more
James B. Conant High School - High School Diploma,
Read more
Work Preference
Job Search Status:
Open to work
Desired Job Title
Crew MemberCleanerDriverGeneral WorkerPower Washer
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work
Location Preference
On-SiteRemoteHybrid
Location:
Buchanan, TN
Open to relocation:
Yes
Important To Me
Career advancementCompany Culture