Gerald Tafoya

Manufacturing medical devices in a clean room environment, communicating with associates, maintaining information confidential.

• Increased customer satisfaction by providing personalized rental solutions and exceptional service.
• Managed inventory control efforts to reduce costs while maintaining adequate stock levels for customer needs.
• Resolved customer complaints professionally, demonstrating empathy and understanding while finding effective solutions.
• Prioritized client satisfaction by promptly addressing inquiries or concerns related to their rental experience.

• Delivery driver throughout Northern Arizona
• Maintain Class A CDL standards on truck and equipment
• Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
• Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
• Inspected and maintained delivery vehicles regularly to keep in safe working order.
• Maintained strong relationships with clients through proactive communication and personalized service.

• Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
• working with various tools needed for the job.